Julie Responded to My Request By Phone
Quickly!
I Brought My Odyssey in by 3:00 PM
And Completed By 4:30 PM! Amazing!
Julie, and All Team Members " A Big
THANK YOU!
5/4/2023
Benjamin L. VERIFIED CUSTOMER
Everything was good, except for the extended wait time...took nearly 3 hrs, rather than the estimated 2 hrs for completion of servicing.
5/4/2023
Fox L. VERIFIED CUSTOMER
Excellent
5/4/2023
Efren A. VERIFIED CUSTOMER
I am extremely satisfied with the way that Julie Canales handled my car for service. She was always very knowledgeable and precise in providing service and as an advisor. She has been my Service Advisor since I purchased my 2018 Honda Pilot new from Norm Reeves. I will give her 6 * out of 5 * which is beyond maximum rating. I always have a complete trust with her and the leadership of Mike being the Manager. I will keep sending my car to them for service.
5/4/2023
David A. VERIFIED CUSTOMER
Great work fast service
5/4/2023
Jorge M. VERIFIED CUSTOMER
Thank you,for the help from Oscar.
We appreciated.
5/4/2023
Johnnel M. VERIFIED CUSTOMER
The establishment is great at being attentive to its guests while operating in high volumes of services to ensure that everyone receives their car well taken care of and maintenance efficiently. The representative who assisted me with my car was great reassuring my car was being taken care of. It did take some time for my vehicle to be returned from the expected promised return time, but overall I am satisfied with my recent visit. Thank you
5/4/2023
Oscar R. VERIFIED CUSTOMER
Thanks Yrevor for your great work.
5/4/2023
Nora H. VERIFIED CUSTOMER
Mr. Sabatier displayed good disposition, he was polite, offered more vehicle services and it was a pleasure to be assisted by him.
5/3/2023
Karen G. VERIFIED CUSTOMER
Although I had an appointment, other customers were being helped in the service line who arrived after I did. The service greeter signed me to two different advisors but neither responded. Advisor Anthony Ortiz saw me standing there and came to help me. After that, everything went perfectly.
5/3/2023
Ryan M. VERIFIED CUSTOMER
Anthony is literally the BEST. Does a great job to take care of everything; and with a smile on his face.
5/3/2023
Elizabeth V. VERIFIED CUSTOMER
julie did amazing!
5/3/2023
Lester M. VERIFIED CUSTOMER
Evan was very professional and my car was completed ahead of schedule.
5/3/2023
Michael L. VERIFIED CUSTOMER
Joseph was great told me how long it would take. Very professional
5/3/2023
Eloisa R. VERIFIED CUSTOMER
When I pick up my car the keys were missing. It took about 30 minutes to find them. Whoever moved my car put the keys in the passenger side door. They service guy that helped me look for them was very upset like if it was my fault. And they guys that parked they car just left me.
5/3/2023
Alta A. VERIFIED CUSTOMER
Joseph is awesome!
5/3/2023
Brenda M. VERIFIED CUSTOMER
Fantastic customer service! Friendly and fast service!
5/3/2023
Teresa C. VERIFIED CUSTOMER
Julie is the #1 service rep on staff!! Always take wonderful care of me!!
5/3/2023
Laura E. VERIFIED CUSTOMER
Received a text about a safety issue. Seems i need to rotate tires
Should have been told that when the car was being serviced
5/3/2023
Yolanda P. VERIFIED CUSTOMER
Joseph was very helpful and informative on what needs to be done on my vehicle . He has been my service advisor on my last two visits .