George Raygoza was very knowledgeable and also very helpful in answering all my questions. Thank you
1/29/2026
Jeannette J. VERIFIED CUSTOMER
I appreciate Honda for their advice on filing a claim with my car insurance so I don’t have to pay so much out of pocket. I appreciate how they worked with me (and my car insurance) to ensure they accept the claim and with the inspection (causing a bit of delay in things).
1/29/2026
Paul O. VERIFIED CUSTOMER
Quick service friendly staff we always come to Cerritos Honda and Always will as long as Service is as good as it was today
1/29/2026
Nuria C. VERIFIED CUSTOMER
Appointment at 10:30 for a recall check. Thanh communicated clearly and professionally. Overall, a smooth and positive experience.
1/29/2026
Sirous T. VERIFIED CUSTOMER
Joseph did an excellent job. He was courteous, helpful, responsive and fast! I would definitely select him as my service technician again.
1/29/2026
Jose G. VERIFIED CUSTOMER
Le doy gracias a Javier Peña por ayudarme con mi carro y consegüirme el mejor precio en el mantenimiento de mi carro
1/29/2026
Conrado J. VERIFIED CUSTOMER
I went to do some recall on my civic en when I went to pick up my car he told me they do some work on my car, l didn't receive any calls to warning about that job they just did it they charged me for that without asking me,I have 3 recalls when I left my car they told me they can do only two because they don't have the part for the third one so, when I pick up my car I ask when I can come back to do the other one he said it's done, I wonder it they changed the part or not who knows
1/28/2026
Michael N. VERIFIED CUSTOMER
No thank you guys for always providing great customer service
1/28/2026
Uzma K. VERIFIED CUSTOMER
My car is making a lot of noise now
1/28/2026
David E. VERIFIED CUSTOMER
Great work, efficient, great service!
1/28/2026
Vanessa J. VERIFIED CUSTOMER
Joseph tried to sell me on 2 very expensive services that I don’t need yet! And when I cancelled & just kept the oil change which is what I initially came for, he got an attitude & left before my car was finished! No one checked me out & told me what was completed. Very poor service by Joseph!
1/28/2026
Janet G. VERIFIED CUSTOMER
The staff we Interacted with were respectful and friendly.
1/28/2026
Ana S. VERIFIED CUSTOMER
Ruben is very pleasant and courteous. He did a great job keeping me updated on the status of my vehicle repairs.
1/28/2026
Juana P. VERIFIED CUSTOMER
Is all good
1/28/2026
Denisse H. VERIFIED CUSTOMER
Es súper amable, cordial y amistoso
1/28/2026
Eloisa M. VERIFIED CUSTOMER
Manny Sanchez was very UNFRIENDLY, NO CUSTOMER SERVICE PROVIDED. Did NOT go anything with me & didn’t even acknowledge where my car was parked. He was on cell phone, not even a thank you. The only thing, he did get my car in a great time frame. EXTREMELY UNPROFESSIONAL.
1/28/2026
Julian J. VERIFIED CUSTOMER
Miguel was very knowledgeable and helpful. He cared for my car and made sure I was aware of my car’s needs for the future.
1/28/2026
Albert S. VERIFIED CUSTOMER
Friendly and professional
1/28/2026
Nida R. VERIFIED CUSTOMER
Service was quite slow and communication throughout could have been much better. When scheduling the appointment online, I marked that I preferred receiving phone calls, but my whole service was communicated exclusively through text messages. There was generally a 10-30+ minute delay between text responses from the service adviser. I wasn’t given updates unless I reached out first. I was initially told that the repair would “take a few hours” and during an update that it “would be done shortly.” However, it still wasn’t done even after 2 hours from that update. The whole service took closer to 9 hours to be completed.