No one was very helpful actually pretty much RUDE in the service department.
I don’t want anyone to contact me I’ll go to another Honda dealer.
1/31/2026
Luz D. VERIFIED CUSTOMER
Will be contacting Kevin Harris, to report the bad behavior of Leo. Terrible experience.
1/31/2026
Luz D. VERIFIED CUSTOMER
Will contact Kevin Harris, I had a awful experience with Leo!
1/31/2026
Sri A. VERIFIED CUSTOMER
George was nice, quick, and straightforward. Did not try to upsell anything.
1/30/2026
Irma C. VERIFIED CUSTOMER
Never notified my vehicle was ready and what was done.
1/30/2026
Luzviminda P. VERIFIED CUSTOMER
Thank u Jonathan
1/30/2026
John P. VERIFIED CUSTOMER
Was done real fast every thing working good
1/30/2026
Bouavanh K. VERIFIED CUSTOMER
Robert was very helpful and nice.
1/30/2026
Alejandra C. VERIFIED CUSTOMER
Very nice and professional!!!
1/30/2026
Andrew M. VERIFIED CUSTOMER
Trevor was very kind and professional
1/30/2026
Alex I. VERIFIED CUSTOMER
Jonathan helped me to set up my appointment for a recall service. He also helped me understand the problem with the recall and got the problems settled in the same day. He also fixed a warranty issue with my car. He is exactly what customer service should be. Jonathan should be given an excellence award for great customer service.
1/30/2026
Corina S. VERIFIED CUSTOMER
I was completely satisfied with my car service!
1/30/2026
Christopher M. VERIFIED CUSTOMER
In and out for an oil change and tire rotation, just over one hour. Amazing for a dealership. Only minor annoyance was that I got a text that my car was done, and I was at the counter in less than 5 minutes and my car had been moved to the furthest part of the right lot out front, parked in the red, partially blocking traffic. Was told it was "just out front". Had to set the alarm off to even find the car and alarm noise was faint from service. Again, minor, overall very satisfied with the dealership.
1/30/2026
Walter M. VERIFIED CUSTOMER
As always Trevor was a trooper and very understanding advisor thank you ????
1/30/2026
Sylvia G. VERIFIED CUSTOMER
I had a great experience working with George at Norm Reeves Honda. From the start, he was professional, transparent, and incredibly helpful. He provided a precise and accurate estimate for my damaged rim and tire, taking the time to clearly explain the issue and the costs involved—no surprises or pressure. His attention to detail and honesty really stood out and made a stressful situation much easier to deal with. I truly appreciated his customer service and would highly recommend asking for George if you need service support at Norm Reeves Honda.
1/29/2026
Carlos I. VERIFIED CUSTOMER
Great service & very friendly staff !
1/29/2026
Armando A. VERIFIED CUSTOMER
Service is always top notch
Keep up the good work very satisfied ????
1/29/2026
Ivan P. VERIFIED CUSTOMER
Thanh is exceptional service advisor. Someone I always request when he is available. His customer service is exceptional, he makes Norm Reeves a place I want to come visit and look forward to.
1/29/2026
Donald Q. VERIFIED CUSTOMER
Let’s bring back the coffee and delicious
The coffee and the machine is terrible and I tried the food truck still not that good.