Robert was very professional, he explained in detail what was going to be done to the car. When the car was done I asked Robert some questions and he gave me answers I could understand and he made sure I was completely satisfied with his answers. I would recommend him to friends. Also when I'm not satisfied I don't answer your surveys. Thank you.
4/6/2024
Gardner H. VERIFIED CUSTOMER
I am very satisfied with my visit to the Norm Reeves Cerritos service center. The service technician Julie Canales provided excellent care and concern for my service questions and took care of everything I requested on this appointment. Thank you very much for taking good care of my car. I’m very happy to recommend this dealership to friends and family.
4/6/2024
Irene C. VERIFIED CUSTOMER
He was friendly and efficient. I was satisfied with the service.
4/6/2024
Ana G. VERIFIED CUSTOMER
Robert was a great help
4/6/2024
Juan A. VERIFIED CUSTOMER
Steve was kind and informative. He took good care of my car and knew what was going from the start. Good job Steve!
4/6/2024
Rosalia L. VERIFIED CUSTOMER
I have a lot say, I prefer a call back at ****-****-xxxx. I have provided my email several times before but service department still can get it correct. Thank you!
4/6/2024
Jack M. VERIFIED CUSTOMER
Julie is the best!!
4/6/2024
Kaushal R. VERIFIED CUSTOMER
As always exceptional service by Thanh
4/6/2024
Jose H. VERIFIED CUSTOMER
Ok
4/6/2024
Melissa T. VERIFIED CUSTOMER
Never was contact when my vehicle was ready I waited over an hour for nothing agent had poor customer service and also his manager
4/6/2024
Gladys R. VERIFIED CUSTOMER
Really helpful and really professional service.
4/6/2024
Ricardo R. VERIFIED CUSTOMER
Thanh was very professional and answered all my questions
4/6/2024
Melinda Q. VERIFIED CUSTOMER
Miguel was friendly and helpful. My appointment was at 11 and I was able to leave my car in a timely manner.
4/6/2024
Marlene M. VERIFIED CUSTOMER
Very informative and helpful. Provided me with a quick service.
4/6/2024
Jeremy B. VERIFIED CUSTOMER
Michael Barr was amazing today.
4/6/2024
Amanda C. VERIFIED CUSTOMER
Great customer service!
4/6/2024
Benjamin A. VERIFIED CUSTOMER
Very satisfied with all aspects
4/6/2024
Leidana . VERIFIED CUSTOMER
Quick service & very trustworthy, Leo was the best!
4/5/2024
Maud C. VERIFIED CUSTOMER
I am always pleased with Trevor directing the servicing of my car. He always sees that it's done right.