Very thankful that mr montes helped me with my car
5/16/2024
Federico B. VERIFIED CUSTOMER
I was surprised that oil services were done so quickly and professionally and so as the service writer Mr Barr were courteous and helpful so I will recommend to all my friends and families a Two Thumbs up Thank you Norm Reeves Honda
5/16/2024
Patricia L. VERIFIED CUSTOMER
Manny is the best..
5/16/2024
Italy M. VERIFIED CUSTOMER
Jonathan goes above and beyond and always exceeds our expectations
5/16/2024
Lakiesha J. VERIFIED CUSTOMER
My car is not working. Cylinder 2 misfire detected and my car isn’t running hot nor has it been but y’all said I need a water pump. How ever Ruben was wonderful
5/16/2024
Virginia E. VERIFIED CUSTOMER
He did not get approval for a part or something so my car wasn't ready the same day. Honda gave me a ride home but Miguel said we won't be able to pick you up tomorrow & never apologized for the error. I also called & asked for a service supervisor to call me back. Never happened.
5/16/2024
Nenita C. VERIFIED CUSTOMER
good job !
Thank you !
5/16/2024
Maria E. VERIFIED CUSTOMER
Thanks miguel excellent customer service I love honda service
5/16/2024
Claudia O. VERIFIED CUSTOMER
Joseph was very friendly and helpful.
5/16/2024
Benedict N. VERIFIED CUSTOMER
Job well done
5/16/2024
Yolanda S. VERIFIED CUSTOMER
Ruben is great
5/16/2024
Michael D. VERIFIED CUSTOMER
Excellent customer service!
5/16/2024
Freddie H. VERIFIED CUSTOMER
Great service
5/16/2024
Robin R. VERIFIED CUSTOMER
I’ll be happy to complete the survey when it arrives. Michael Vasquez and Norm Reeves Honda are awesome. I’ve been going to them for 15 years! Michael is always very professional, helpful, and super knowledgeable. I trust him completely.
5/16/2024
Anthony B. VERIFIED CUSTOMER
Super helpful and kind !
5/16/2024
Maria Clarissa. VERIFIED CUSTOMER
Good job
5/16/2024
Angel O. VERIFIED CUSTOMER
Javier is the best Service advisor. The whole team is very friendly
5/16/2024
Rafael V. VERIFIED CUSTOMER
Service advisor did not get the recall done on my vehicle as
I had instructed him to do it since it was already getting the oil change
Done, also he ordered a door latch for the rear passenger door had said two weeks wait time I call today 5/15/24 and someone in the parts department that I spoke with said it would be sometime in late June that’s not two weeks and the recall wasn’t done on it…. If the service advisor saw no commission was going to be made because my car is still covered under factory warranty I could’ve given the guy some money if he’d only ask for it
Very unsatisfied and upsetting would like to talk to the guy one on one on a personal note
Because my safety and my family’s safety is my priority that recall for the safety buckle is serious to me maybe not to his pockets but to me it is I will be contacting corporate and make my word be heard