Aaron Perez was very knowledgeable and helpful in the service of my car. He was very thorough in the explanation of what was done and I was grateful that he could arrange a loan car, because of the extensive labor-intensive repairs on my car. I will be name-dropping Aaron’s name to anyone bringing their car to Norm Reeves Honda for their service issues.
9/11/2024
Thomas M. VERIFIED CUSTOMER
You are on time. Good communication. Friendly and helpful.
9/11/2024
Luis C. VERIFIED CUSTOMER
Tever is very sharp and upfront always looking for a solution.
As well as Service Manager Mike, is most definitely a Professional with people skills holding Service Staff Accountable.
9/11/2024
Yadira L. VERIFIED CUSTOMER
Good service, and friendly service
9/11/2024
Vivencia B. VERIFIED CUSTOMER
He nice Ruben Marquez.
9/11/2024
Starlene O. VERIFIED CUSTOMER
Great worker very nice and helpful
9/11/2024
Carmen V. VERIFIED CUSTOMER
Joseph is very professional, efficient and knowledgeable.
9/11/2024
Sypanna K. VERIFIED CUSTOMER
Job did not need to unplug my dash cam exposing some wire that was tucked or techs needing to go into my center divider box and making a mess of contents. 0/10 stars. Will never return to this location. Please dont contact me either as per the automated message.
9/11/2024
Ilona S. VERIFIED CUSTOMER
Very helpful
9/11/2024
Monica H. VERIFIED CUSTOMER
Everything ran smoothly and communication was great
9/11/2024
Nikia K. VERIFIED CUSTOMER
I've been a loyal customer to this location for years, after the experience I had this time around I don't plan on every returning not even to purchase an upgrade in the near future... worst treatment ever.
9/11/2024
Packya S. VERIFIED CUSTOMER
Ruben was very easy to work with, patient in explaining the details. Happy with his help.
9/11/2024
Peter S. VERIFIED CUSTOMER
great work great customer service. all of my questions answered. sunbit is a great tool. 100 %
9/11/2024
Anthony E. VERIFIED CUSTOMER
Excellent Swift Service
9/11/2024
Ryan B. VERIFIED CUSTOMER
Mike Barr was very helpful and trustworthy! I Appreciate all his help, hope you have more Mike’s in Honda Cerritos to assist customers! Thanks!
9/10/2024
Ann T. VERIFIED CUSTOMER
Thanh is a good service provider. He is a very good listener.
9/10/2024
Salvador C. VERIFIED CUSTOMER
Thank ‘s for fixing my car
9/10/2024
Kristen M. VERIFIED CUSTOMER
I was happy except for I was shocked my car was not washed. That was the only disappointing thing.
9/10/2024
Ronald R. VERIFIED CUSTOMER
Very efficient service
9/10/2024
Vanessa V. VERIFIED CUSTOMER
Jonathan provided an excellent customer service experience. He was very helpful and knowledgeable.