Scheduled an appointment for an oil change over the phone and was given a one hour estimate. Arrived and wait time spontaneously escalated to 3hr+. Bare minimum I expected a complete and thorough service to account for the time allocated. Multi-point inspection and tire inspection was not complete. When I brought this up to a service technician, he tried to sell me an air filter service. Lastly this thriving business provides no refreshments claiming "recent events" aka COVID...
4/12/2025
Daniel C. VERIFIED CUSTOMER
George was awesome. He made sure what we needed got done. We are very pleased.
4/12/2025
Janine G. VERIFIED CUSTOMER
Professional, reliable and efficient
4/12/2025
Alejandro C. VERIFIED CUSTOMER
Thanh is great.
4/12/2025
Rudy T. VERIFIED CUSTOMER
My service was great and my car was done quick
4/12/2025
Rose J. VERIFIED CUSTOMER
It was not clear on paperwork if my tires are ok. Can someone check and get back to me. Thanks.
4/12/2025
Keanna H. VERIFIED CUSTOMER
Excellent customer service
4/12/2025
Sergio V. VERIFIED CUSTOMER
I got my car serviced on time. Thank you
4/11/2025
Hong Anh. VERIFIED CUSTOMER
He was nice and on time with repairs
4/11/2025
Ryan/Kelsy R. VERIFIED CUSTOMER
We love Ruben! One of the biggest reasons why we keep coming back! Such a pleasure to see and always so helpful whenever we come by!! Thank you Ruben
4/11/2025
Rachel K. VERIFIED CUSTOMER
Great service!
4/11/2025
Patricia R. VERIFIED CUSTOMER
Leo was very polite and helpful. I was very satisfied with his service.
4/11/2025
Dale F. VERIFIED CUSTOMER
I forgot to leave my keys, but he was very nice about it. Also my CRV was ready on time. Thank you.
4/11/2025
Robin . VERIFIED CUSTOMER
everyone was amazing!
4/11/2025
Amor A. VERIFIED CUSTOMER
The only thing i was concerned about was the smell of gas inside when I turned on the aircon . I called the service dept and the lady said that Thanh said to check tomorrow if there's still the smell of gas . So I will check tomorrow . I
4/11/2025
Tomy C. VERIFIED CUSTOMER
Thank you the experience with George has been great. Can’t wait to fill out the survey.
4/11/2025
Terry M. VERIFIED CUSTOMER
Thanh was very professional, felt comfortable through the whole experience. Answered all my questions informed me what was actually taking place. Had a wonderful experience. You have a great employee working for you. Thank you.
4/11/2025
Jennifer P. VERIFIED CUSTOMER
I received personable customer service from Julie at my very first car service at Honda today. I will definitely recommend and request for Julie.
4/11/2025
Griselda G. VERIFIED CUSTOMER
Manny Sánchez was very enjoyable and was super helpful. I was also very satisfied with his help.
4/11/2025
Ernesto C. VERIFIED CUSTOMER
Tranh was great and Service was excellent and timely