Take care of his customers. Excellent service advisor.
4/13/2025
Levin G. VERIFIED CUSTOMER
After picking up my car (when I was advised that everything was completely done) everything went just fine for half hour until we stopped to put gas to my honda but after that an error message appeared on the dashboard saying that “fuel gauge system problem” that I didn’t have before. This is the second time that I had to bring my car twice to get it fixed. Now I scheduled an appointment for Monday April 14 and I had to ask permission at work for this. I would love to take my car and get it fixed in one visit only.
4/13/2025
Rommel V. VERIFIED CUSTOMER
Satisfied with the service
4/13/2025
Christine S. VERIFIED CUSTOMER
Trevor was honest and took the time to see what maintenance I had previous.
4/13/2025
Sharon Lynn. VERIFIED CUSTOMER
Jonathan is a very good customer rep.
4/13/2025
Jessica R. VERIFIED CUSTOMER
Joseph was very helpful
4/13/2025
Kishankumar P. VERIFIED CUSTOMER
Good experience
4/13/2025
Richard V. VERIFIED CUSTOMER
Got in and out in great time.fixed the problem I had with my keys, thanks very much
4/13/2025
Samantha M. VERIFIED CUSTOMER
Everything was handled quickly and nicely with a friendly attitude!
4/13/2025
Hayde G. VERIFIED CUSTOMER
Great service by Mr. Marquez. Always very attentive.
4/13/2025
Erlinda F. VERIFIED CUSTOMER
Michael Barr update us of the issue and was very happy that it is till cover under warranty. Thank you Michael for your assiatance and we appreciate all you do. Keep up the good work
4/12/2025
Blanca S. VERIFIED CUSTOMER
I was satisfied with the service on my vehicle. Customer service was excellent. Thank you
4/12/2025
Marina P. VERIFIED CUSTOMER
I have my car serviced at Honda Cerritos and Ruben Marquez was in-charged, explain the issues that I have to wait for few hours. Later I was told to take the car the following day to fixed the necessary repairs. He helped me to have drive home the latest loaner car, at least able to drive my dream car. Ruben has an excellent customer servIce.
4/12/2025
Alan L. VERIFIED CUSTOMER
It took too long in comparison to places like Jiffy Lub.
4/12/2025
Mayra E. VERIFIED CUSTOMER
Jonathan was very courteous and helpful.
4/12/2025
Deborah M. VERIFIED CUSTOMER
Trevor did an excellent job communicating with me today the needs of my car the timing and expectations. I greatly appreciated that! He was also very prompt with getting back to me answers to what seemed like routined questions. Thank you. This is my first Honda. I love it!
4/12/2025
Jose B. VERIFIED CUSTOMER
The work on my Honda was done in a professional and speedy time.
4/12/2025
Carmen V. VERIFIED CUSTOMER
Ruben is very efficient, affable and professional.
4/12/2025
Jason W. VERIFIED CUSTOMER
Thanh is awesome at what he does. I always appreciate his great customer service and joyful attitude!