I was completely satisfied with the help & service from George Juarez,Thank so much.
4/18/2026
Penelope P. VERIFIED CUSTOMER
Miguel Cabrera delivers excellent customer service. I have complete confidance that he is focused on providing customers with the best service possible. He should be considered a valuable asset to Norm Reeves Honda.
4/17/2026
Maria R. VERIFIED CUSTOMER
I had a great experience working with Jonathan at the Honda dealership in Cerritos. After some past visits where customer service didn’t meet my expectations, I was hesitant—but Jonathan completely turned that around.
He was professional, friendly, and took the time to clearly explain everything. The whole process was smooth and quick, and I really appreciated how comfortable he made me feel.
Thank you, Jonathan, and Honda Cerritos for such a positive experience!
4/17/2026
Eduardo S. VERIFIED CUSTOMER
Everything went fine, service was faster than usual this time.
4/17/2026
Milagros E. VERIFIED CUSTOMER
Very professional in dealing with me.
4/17/2026
Aida B. VERIFIED CUSTOMER
After I left the service center, the tire pressure warning came on and I had to return the next day to have it checked.
4/17/2026
Hilda C. VERIFIED CUSTOMER
The customer service received by Leo was excellent
4/17/2026
Darlene M. VERIFIED CUSTOMER
Very polite and helpful
4/17/2026
Anita W. VERIFIED CUSTOMER
Thank you TREVOR!! For the good service and it didn't take that long.
4/17/2026
Dhiraj K. VERIFIED CUSTOMER
At the time of purchase of my car I was told that a windshield damage if repairable will be done within one year of purchase. Now when I need to get that done, the people at the service center say that they don't see it in the system and that I have to speak to someone at finance. When I got to the finance department they said the same thing they told me at the time I purchased the car but the service personnel said that he spoke to extended warranty and found no such evidence and asked me to speak to finance again. What I don't understand is that the finance department is just a few feet away and my car was at the workshop for an entire day, how hard is it for the two of them to coordinate and fix this issue? Is the customer expected to run around and coordinate such a thing and even though I tried twice I ended up with the same answer. Just felt scammed.
4/17/2026
Firat C. VERIFIED CUSTOMER
All great thank you ????
4/17/2026
Adriana S. VERIFIED CUSTOMER
Fast service
4/17/2026
Sayde M. VERIFIED CUSTOMER
Very good customer service. Very nice.
4/17/2026
Patrick P. VERIFIED CUSTOMER
Trevor provided excellent knowledge and service this trip. I always go with Joseph but I had a early 7 am appointment today and he wasn't there yet. I r4ally enjoyed my experience this time. Also arriving early is the way to go I noticed!
4/17/2026
Teresa P. VERIFIED CUSTOMER
Not happy
4/17/2026
Estela T. VERIFIED CUSTOMER
Ruben is a great service advisor and explains everything very clearly.
4/16/2026
Douglas M. VERIFIED CUSTOMER
Leo is an amazing customer service rep. He’s very patient and honest. Rare to find a genuine person. Very thankful for his help.
4/16/2026
Joseph S. VERIFIED CUSTOMER
Julie is always a big help. She really understands the problem and knows how to fix it
I leave knowing that my Honda is fixed correctly..Joe seiter
4/16/2026
Daisey A. VERIFIED CUSTOMER
Robert González did a great job. Very friendly and professional. Not everyone is like that. He speaks well & Clear
4/16/2026
Israel M. VERIFIED CUSTOMER
Very nice and great service always a pleasure to bring myvcar