Leo did such an amazing job. He is the epitome of customer care and service. He is the prime example of what superior service and attention to detail is. I couldn't have asked for a better service advisor. 11/10 score
4/12/2026
Sara V. VERIFIED CUSTOMER
Great customer service as always! Thank you Julie!
4/12/2026
Rosalia L. VERIFIED CUSTOMER
Very pleased with Robert Gonzalez...I want to say this was my second best service agent to really listen and explain with details of the services my vehicle was due for...I learn something new about my vehicle with his help. Very pleased ????
4/12/2026
Crystal C. VERIFIED CUSTOMER
Service was prompt. Advisor Thanh was great
And friendly
4/12/2026
Ivan P. VERIFIED CUSTOMER
My service advisor, George Raygoza, was very attentive during my visit. He was friendly and great to work with. Will definitely return to Cerritos Honda due to this excellent customer service.
4/12/2026
Victor L. VERIFIED CUSTOMER
I was treated nicely. Thank you!
4/12/2026
Maria G. VERIFIED CUSTOMER
Robert provides excellent customer service.
4/12/2026
Crystal U. VERIFIED CUSTOMER
You guys are awesome!
4/12/2026
Nicholas R. VERIFIED CUSTOMER
Very professional and not overly pushy like some service professionals. Will look for him next service
4/12/2026
Lisa U. VERIFIED CUSTOMER
Thanh was professional and helpful. This is the 2nd time he has help us and both times we have been satisfied. Thank you so much for taking care of us, Thanh!
4/12/2026
Ramon G. VERIFIED CUSTOMER
Joseph was amazingly extremely pleasant and helpful. He advised us that we had insurance for the repair that was needed for our car. Whereas another Honda dealership had advised me that the repairs on our vehicle repair amount was $2,000 and that we had no insurance, we found out different because Joseph took the time and interest in helping us in a huge way. Thank you, Joseph!! Thank you Cerritos Honda! The other dealer was Honda in Carson. Never going back there????Mrs. Gracia
4/11/2026
Paulina T. VERIFIED CUSTOMER
The whole service was smooth, Manny was very professional and courteous. The car was ready when he said it would be.
4/11/2026
Shadei K. VERIFIED CUSTOMER
Ruben was very professional and was very polite. He spoke to me as if he knew me for years. He shook my had and got me in and out at a decent time from when I got there at 8 am. Very nice guy.
4/11/2026
Arizechukwu O. VERIFIED CUSTOMER
Thanks Miguel
4/11/2026
Amy R. VERIFIED CUSTOMER
Jonathan is always a pleasure to have someone to work my car with
4/11/2026
Mireya O. VERIFIED CUSTOMER
Quick and efficient service
4/11/2026
Kimberly S. VERIFIED CUSTOMER
I been coming to Honda since 2017. Have always gone with Bryan Salas but heard he left so I got Ruben for the first time. I was skeptical at first because I wasn’t sure how he was going to treat us since Bryan has always been phenomenal to us but happy to say he was friendly and helpful. Thanks Ruben. Will be asking for you now. Thanks for making the service easier for us.
4/11/2026
Velia S. VERIFIED CUSTOMER
Manny was amazing! He kept me informed every step of the way, and the service was truly outstanding. That level of care and communication is exactly why I’m willing to drive over an hour to come to Norm Reeves. Highly recommend!
4/11/2026
Benjamin E. VERIFIED CUSTOMER
Terrible customer service
4/11/2026
Carl W. VERIFIED CUSTOMER
Always great service 100% confident when Ruben Marquez is handling my vehicles service. Thank you.