Thanks for taking care of my extremely neglected car
4/11/2026
Jonathan John. VERIFIED CUSTOMER
Very happy
4/11/2026
Ricky B. VERIFIED CUSTOMER
Friendly customer service
4/11/2026
Hnin T. VERIFIED CUSTOMER
Ruben was so nice, helpful, explained what was wrong with my car and provided the best customer service! Thanks!
4/11/2026
Sherrie A. VERIFIED CUSTOMER
Yes, we were completely satisfied the service at Norm Reeves Honda in Cerritos is excellent. We come from the Central Valley and there is Honda dealers out here but they don’t treat us right at all. I wish I could call up Honda somehow the main factory or whatever and let them know how bad the service is out and essential California . Visalia. Selma and Clovis have terrible service. That’s why we go down to Cerritos . The last couple of times we have talked to Leo Lazcano and he has been great. We’ve had a couple of others and they were great too thank you. Over here they charge you to diagnose your Honda and even if it’s under warranty, they don’t give you the money back for the diagnostic. I think that’s wrong. Have a great day.
4/11/2026
Sharon T. VERIFIED CUSTOMER
He was very nice and professional andfriendly. I have no real complaints.
4/10/2026
James D. VERIFIED CUSTOMER
Very professional, able to answer all my questions, took my call promptly. Thank you Julie.
4/10/2026
Bernard M. VERIFIED CUSTOMER
Did not reset the Maintenance due soon showing on my screen. I Keep pressing dismiss but still showing and beeping every five minutes.
4/10/2026
Rosemarie G. VERIFIED CUSTOMER
George Luarez Warner helpful and informative. He was very patient with this older lady, as he walked me through the steps to reconnect my GPS with my phone. He helped me understand what my car needed and why. I will be requesting George as my service advisor from now on.
See you next time
Rosemarie G
4/10/2026
Arpandeep K. VERIFIED CUSTOMER
Yes good service
4/10/2026
Erika C. VERIFIED CUSTOMER
Trevor is always amazing and makes servicing my car easy.
4/10/2026
Cynthia B. VERIFIED CUSTOMER
Mr Juarez was very patient to listen to my concerns. He showed interest and fixed the problem quickly. It was a good visit.
4/10/2026
Janice T. VERIFIED CUSTOMER
Service team was very helpful and kind. Thank you to Trevor R. for being helpful and keeping me informed with my car.
4/10/2026
Katerin V. VERIFIED CUSTOMER
awesome, polite,and fast
4/10/2026
James T. VERIFIED CUSTOMER
I've had two Hondas that I bought there I'm into you guys for about 35 years and I've had a couple how bad advisors and then I'm at Reuben and he takes care of everything it's on time not only working for Honda but he's working for the customer also He's an asset to your company thank you
4/10/2026
Fedor S. VERIFIED CUSTOMER
Excellent service! Faster than expected. All staff was very professional.
4/10/2026
Anita W. VERIFIED CUSTOMER
GOOD JOB TREVOR THANK YOU !!
4/10/2026
Kimberly E. VERIFIED CUSTOMER
Superior service. Quick turnaround. Very satisfied
4/10/2026
Shereen A. VERIFIED CUSTOMER
Me and my husband Will love coming to Trevor to help us with our cars. He is patient and we trust him very much.