Had a great experience—everything went smoothly, and I’m really happy with the outcome of my car. Joseph was professional, helpful, and made the whole process easy. Highly recommend!
7/16/2025
Carolyn W. VERIFIED CUSTOMER
Joseph is truly a valuable service representative of Cerritos Honda
7/16/2025
Patrick M. VERIFIED CUSTOMER
Fast easy service. Joseph was very helpful.
7/16/2025
Josue Q. VERIFIED CUSTOMER
Michael promised to have our vehicle completed same day but later texted super late saying that our car was going to be done the day after completely ruining our plans. After requesting a small discount for the inconvenience, Michael never responded back. The day after, the vehicle was ready, Michael did not show up to work and another attendant served us which solidified my suspicion that he was avoiding us. If you can’t meet the deadline, the least you can do is offer some sort of discount for the inconvenience. Last time I bring my vehicle to Michael Barr.
7/16/2025
Tommy J. VERIFIED CUSTOMER
The service was done quick and I have confidence in the maintenance department.
7/16/2025
Sebastian V. VERIFIED CUSTOMER
It was a disorganized mess. I made an appointment for 11 am and was not seen until 11:40 while other cars without an appointment were seen before me. When picking up my car I was told it was out front. It was not out front, I had to search the back lot for my vehicle and drive it out myself. Not happy, 3/10
7/15/2025
Tosha R. VERIFIED CUSTOMER
Excellent team and outstanding service! Ramin, Ryan, Manny, and AJ went above and beyond to ensure I received the best care. They truly value Honda customers and make the entire experience smooth and enjoyable. Thank you for your dedication and professionalism!
7/15/2025
Gilda V. VERIFIED CUSTOMER
As always, Thanh Sabatier is fast in replying and very accommodating, explains the issues and provide recommendations.
7/15/2025
Maria R. VERIFIED CUSTOMER
I was not notified that my vehicle was ready, when arrived to check on my vehicle. I was not able to find my advisor.
7/15/2025
Gabrielle R. VERIFIED CUSTOMER
Received updates in a timely manner, quick and efficient service, great customer service
7/15/2025
Karla S. VERIFIED CUSTOMER
It was an inconvenience to have to return to the store due to lack of responsibility of the mechanics. My oil knob was left open and spilled all over the engine. I risked the possibility of damaging my engine from the oil loss or a potential fire hazard.
7/15/2025
Elena E. VERIFIED CUSTOMER
HE WAS VERY HELPFUL, EVERYTIME I BROUGHT MY CAR, THAT IS WHY I ALWAYS ADK FOR HIM
7/15/2025
Ida R. VERIFIED CUSTOMER
Joseph has always provided great customer service and support for my vehicles . He’s always been very helpful, friendly and trustworthy I will keep going to him for my services on my vehicles
7/15/2025
Jose C. VERIFIED CUSTOMER
Excellent service thanks
7/15/2025
Monica L. VERIFIED CUSTOMER
Thank you Mike Vasquez for always being so attentive and very professional. Thank you for always going above and beyond! Sincerely, your loyal customer.
7/15/2025
Virginia E. VERIFIED CUSTOMER
Robert was wonderful and answered my questions on upcoming services I may need in the future.
7/15/2025
Diego R. VERIFIED CUSTOMER
Got me in and out, super cool guy, easiest service ever!
7/15/2025
Jacqueline P. VERIFIED CUSTOMER
The guy Miguell
Who was helping me was very nice and had great customer service . He made sure I was in and out which I appreciated .
7/15/2025
Prince C. VERIFIED CUSTOMER
Ruben is very professional and goes out of his way to ensure that I am completely satisfied. I really appreciate his dedication and excellent service!