Service was done EXTREMELY fast. I turned in my car went to the waiting area to watch Netflix and got the text it was done before even finishing an episode.
10/10
9/17/2025
Juian M. VERIFIED CUSTOMER
Did she do the car wash again?
9/17/2025
Curtis P. VERIFIED CUSTOMER
There was damage to my rims after Manny suggested 4 new tires. When I showed Manny and Service Director Mike… they tried to convince me that all 4 rims were previous damaged prior to service which was false.
They both didn’t help or try to fix the damages.
PS I’m extremely upset and disappointed with the service
9/17/2025
Elia D. VERIFIED CUSTOMER
the person who helped was just very welcoming. Every time I service my car, they always say they have checked everything. They don’t, they never fill my car with wiper fluid. It’s just how can one say they have checked it off when obviously they didn’t.
9/17/2025
Victoria C. VERIFIED CUSTOMER
Robert was helpful, kind, and efficient! He checked about my extended warranty and made me feel very well-informed as a customer. I will be contacting him again for future car maintenance! Thank you Robert!
9/17/2025
Nicole E. VERIFIED CUSTOMER
Robert went above and beyond for me to ask about my A/C in the car and knew it was possibly an issue for me. He saved me time and money by getting it all checked out with regular maintenance minder A1 scheduled. Im grateful that Robert took the time to check out my car and the work being done to ensure I had a smooth running vehicle. Robert will be my
Go-to advisor every visit I have at Norm Reeves Cerritos. Thank you Robert for the work you are doing!!!!
9/17/2025
Moises R. VERIFIED CUSTOMER
They said I refused oil change, I didn't, so I'll change did not get done, left messages, never got a call back.
9/16/2025
Edward S. VERIFIED CUSTOMER
Leo was excellent
9/16/2025
Esther V. VERIFIED CUSTOMER
Ramiro Montes did a great job on my car, he was polite and professional.
9/16/2025
Jean V. VERIFIED CUSTOMER
I need to speak to Supervisor Ortega. Aaron Perez was very unprofessional and cared to be on his cellphone as a priority.Last place to get service is Norm Reeves Honda. Terrible staff, Terrible service.
9/16/2025
Howard H. VERIFIED CUSTOMER
Robert provided courteous and efficient service. My vehicle was completed ahead of schedule. Robert exceeded my expectations and I am very thankful for his commitment to that
Howard H
9/16/2025
Maria G. VERIFIED CUSTOMER
Joseph Vargas has always been providing great support and advice, very professional, helpful and always available.
9/16/2025
Dario F. VERIFIED CUSTOMER
Joseph was polite, knowledgeable and efficient. Great service.
9/16/2025
Linda W. VERIFIED CUSTOMER
I was very satisfied Mr Leo the way he took care of me. Also I didn’t have to wait so long.
9/16/2025
Francisco B. VERIFIED CUSTOMER
Great service!
9/16/2025
Neel P. VERIFIED CUSTOMER
Excellent customers service well curatacivestaffand
Cooperative
9/16/2025
Aracely R. VERIFIED CUSTOMER
George is Always very respectful and gives you information about your vehicle and Also gives you his opinion when you ask for it. He goes beyond his abilities to help you feel like you are getting the best service Thank you George
9/16/2025
Darlene H. VERIFIED CUSTOMER
The one that was waiting on me was very pleasant. He explained everything to me. The car was done in a timely manner and he told me that if the key gives me more problem, it’s not the key for me to call AAA so they can check the battery, but they were very pleasant.