Service advisor is knowledgeable and very helpful. Thank you.
10/7/2025
Aniceto M. VERIFIED CUSTOMER
Mr Javier Pena is very helpful and accommodating in servicing our vehicle. Very professional and very polite in answering our questions about the service. He always helping me and my family everytime we bring our vehicle at Norm Reeves for service. He is doing an outstanding job for us.
10/7/2025
Kenny G. VERIFIED CUSTOMER
Norms Reves Cerritos is the best Honda that I’ve visited they always go out their way to make sure I leave satisfied
10/7/2025
Eleuterio G. VERIFIED CUSTOMER
Ruben Marquez is a very respectable person and that makes him special for everyone,
10/7/2025
Cheryl V. VERIFIED CUSTOMER
He was always responsive and thorough
10/7/2025
Leslie K. VERIFIED CUSTOMER
He was very helpful and made sure we got in and out of there quickly.
10/7/2025
Palemon M. VERIFIED CUSTOMER
I was very happy with the service provided by Leo Lazcano. He was extremely attentive, professional, and went above and beyond to make sure all my questions and concerns were handled with care. His communication and customer service made the whole process smooth and stress-free. I truly appreciate the effort he put into ensuring everything was done right—10/10 service!
10/7/2025
Chanda P. VERIFIED CUSTOMER
good service
10/7/2025
Elizabeth W. VERIFIED CUSTOMER
Great customer service
10/7/2025
Rebecca T. VERIFIED CUSTOMER
Came to appointment early got taken right away and service was finished with in a hour! Awesome
10/7/2025
Adisu A. VERIFIED CUSTOMER
Excellent customer service . Good job
10/7/2025
Renato A. VERIFIED CUSTOMER
Good customer service
10/7/2025
Arthur T. VERIFIED CUSTOMER
I had to pay a diagnostics fee for a second time when the problem should have been found the first time I brought it and paid 2600 to get it fixed.
10/7/2025
Christy C. VERIFIED CUSTOMER
Thank you for your quick, effective management for my car's repair.
10/6/2025
Melissa F. VERIFIED CUSTOMER
Miguel did a wonderful car service. I was in and out of the dealership in no time. Woah !!! I never been to a car dealership like the Honda Cerritos. Next time I’m coming to Miguel for my service department at the Honda Cerritos .
10/6/2025
Raul E. VERIFIED CUSTOMER
I ask for fixing a flat tire, and the technician only turned off the from dashboard… tire still is with less pressure
10/6/2025
Jesus F. VERIFIED CUSTOMER
Romero was rude and recommended I take my car to a more affordable mom and pops shop since I didn’t want additional service besides the oil change. Also I asked the Romero to update my email address and he said he would take care of it at the end. I reminded him when I picked the car and he said he would get to it when he could. He has yet to fix my email address to @ He had an issue with me not wanting additional service. Very rude individual
10/6/2025
Maria D. VERIFIED CUSTOMER
Super helpful!
10/6/2025
Omar H. VERIFIED CUSTOMER
Aaron Perez has great customer service skills and was very helpful.