I even had to return to the dealership after picking up my car because the tire pressure notification went off. Everyone helped immediately and took care of the issue.
10/25/2025
Kamilah D. VERIFIED CUSTOMER
Thanh provided quick and efficient service. He is always a pleasure to work with.
10/25/2025
Donna J. VERIFIED CUSTOMER
While I was waiting I received a text from Aaron but since my phone was in my purse I didn't see it until I was checking the time- two hours after turning in the car.
I returned home, turned off the engine and the radio did not turn off automatically. There was a message on the screen saying update needed. I called the Service Department and the receptionist transferred me but no one answered.
Later in the afternoon when I was going to leave the house, I noticed the low tire pressure light came on. Will the car need to return to the service department again? Is it safe to drive over the weekend with low tire pressure?
Until today I have always had good experiences with Norm Reeved Sales and Swrvice and I'm sure this was just an oversite, but lucky it was nothing major.
10/25/2025
Percival O. VERIFIED CUSTOMER
Joseph Vargas job well done.
10/25/2025
Virginia A. VERIFIED CUSTOMER
Yes, Ruben was very helpful.
Thank you,
Virginia
10/25/2025
Maria M. VERIFIED CUSTOMER
The tire pressure was not added to the tires I had requested, after driving home the light of the tires pressure came on, also I did not like that employee who drove my car was eating chips and got into my car, if an employee need to take a break for a snack they need to be able to do that not while working, employee got into my car with dirty hands. My advisor Ruben was great on letting me know what I need on today service today.
10/25/2025
Michael P. VERIFIED CUSTOMER
While I'd like a text or call from him to confirm the answer to a question I asked him, he nonetheless presented information clearly and concisely, and in a warm but professional manner. Great job!
10/25/2025
Yvette S. VERIFIED CUSTOMER
Ruben was really friendly and great!
10/25/2025
Max H. VERIFIED CUSTOMER
Trevor was fantastic. He’s knowledgeable and professional and is a great brand ambassador for Norm Reeves and Honda. Trevor made me feel welcome and at home and it was clear that he cared about me and was committed to serve my needs. I couldn’t be happier.
10/25/2025
Denny K. VERIFIED CUSTOMER
Thanks for the service!
10/25/2025
Christian T. VERIFIED CUSTOMER
I had an outstanding experience with Julie, she was very helpful and answered all questions I had, she gave me updates on my vehicles statues and notified me when my vehicles service was done. I'll be going back to Julie for all future services.
10/24/2025
Cameron A. VERIFIED CUSTOMER
Julie always explains everything in detail and answers any questions I might have about the repair process. Her communication and knowledge helps make each visit an enjoyable one.
10/24/2025
Mike G. VERIFIED CUSTOMER
Thanks again Manny
10/24/2025
Hossain A. VERIFIED CUSTOMER
Good job
10/24/2025
James G. VERIFIED CUSTOMER
Thanh is very helpful and very knowledgeable. He explained everything clearly. And very friendly. I recommend going to him.
10/24/2025
Rodney J. VERIFIED CUSTOMER
I have come to trust Javier at Norm Reeves Honda since I first bought my Honda accord back 2018. Javier has always shown his professional best when servicing my car.
10/24/2025
Stephenia A. VERIFIED CUSTOMER
I am satisfied with the service Robert and his team provided to me. I rate Robert and his team efficient an professional 5 stars rating
10/24/2025
Anna P. VERIFIED CUSTOMER
Good man, Manny!
10/24/2025
Jacquelene P. VERIFIED CUSTOMER
I experienced great customer service today.
Javier Pena was super helpful and explained everything perfectly.