Ruben is always very friendly and helpful, he’s honestly the best service adviser I’ve had and before him I would get helped by a lot of different advisers. He’s the most helpful and always recommends the best service for my car.
10/29/2025
Linda G. VERIFIED CUSTOMER
I’m very happy with the service I received.
10/28/2025
Marlene M. VERIFIED CUSTOMER
Ramiro Montes is the service advisor that I trust when it comes to servicing my vehicle. He is very knowledgeable when it comes to servicing my vehicle.
10/28/2025
Michael N. VERIFIED CUSTOMER
Excellent time and service with Miguel Cabrera.
10/28/2025
Marie-Therese U. VERIFIED CUSTOMER
He was very helpful and courteous..He explained what needed to be done and why. I appreciated his help.
10/28/2025
Clarissa C. VERIFIED CUSTOMER
Tremor Rodriguez was very professional and he explained everything before and after. He us great. I know he's helped me before.
10/28/2025
Gwendolyn M. VERIFIED CUSTOMER
After I picked up my car later on about 6:15pm the same day 3 messages came up saying check my breaks which I was told they were checked. Message read possibly break fluid was low which I was told my breaks were good from what they checked
10/28/2025
Martina E. VERIFIED CUSTOMER
Friendly
10/28/2025
Eric P. VERIFIED CUSTOMER
The employee who checked me in was named Ruben he was very professional, very polite and made me feel extremely comfortable that he was the employee that I came in contact with if I could read by the star system, I would give him 11 job well done Ruben and job well done Norm Reeves Honda of Cerritos for hiring such a wonderful person. He made me extreme extremely happy.????????
10/27/2025
Tammy W. VERIFIED CUSTOMER
As always Trevor provided great service!!
10/27/2025
Danielle D. VERIFIED CUSTOMER
Miguel was so very helpful and kept me updated with every step of the process! 10/10
10/27/2025
Iula P. VERIFIED CUSTOMER
Aaron was very knowledgeable about my car and Yvonne the receptionist was great. I moved down from corona, California in July. I’m going to be bringing my CRV Touring here in future. I bought my daughter a Honda some years ago from this dealership.
10/26/2025
Jesus F. VERIFIED CUSTOMER
I recently brought my car in for an oil change, and I couldn’t be happier with the experience. From the moment I arrived, the staff was friendly, professional, and efficient. The service advisor Julie Canales explained everything clearly, and there were no surprise charges — just honest, straightforward service.
My car was ready sooner than expected, and they even did a quick inspection.
It’s great to know my vehicle is being serviced by people who really care about doing the job right. I’ll definitely be returning for future maintenance and recommending to friends and family.
Julie fixed my email issue and was very friendly to my daughter.
10/26/2025
Felix J. VERIFIED CUSTOMER
For 19 years, Thanh and his Team had been providing professional and excellent service ti my cars. I would not be driving that far from Rialto to Cerritos if their services are not good, simply stated.
10/26/2025
Ronald Q. VERIFIED CUSTOMER
Very helpful, always makes me feel welcome
10/26/2025
Terry S. VERIFIED CUSTOMER
I go to Trevor every time I come in. He always does a great job. I trust him implicitly. He knows Hondas. He also has very nice manners. I told two of his other clients today that they were dealing with your best service advisor. It was their first time in, so they were very glad to have this information.
Anne (Terry) Stuyvesant
10/26/2025
Maria C. VERIFIED CUSTOMER
The CarPlay does not work . According to your service department Honda does not know how to update the CarPlay . Honda sold me a car that not everything that they advertise works. I paid full price , o am very upset. The salesman Ray S did a great job finding the car that I was looking for .
10/26/2025
Lara L. VERIFIED CUSTOMER
Thanh is the best very pleased with experience!
10/26/2025
Gloria Ann. VERIFIED CUSTOMER
Yes always very pleased with the Service! Thanh Sabatier has always been very Professional ,