This man told me an estimate time and was super polite and well mannered. Great customer service! Makes me want to go again!!
10/22/2025
Toni V. VERIFIED CUSTOMER
Robert is an amazing Rep. he is very professional and keeps his clients well updated. Happy that he’s my Rep.
10/21/2025
Dorothy J. VERIFIED CUSTOMER
I love honda cerritos, and manny
10/21/2025
Benjamin P. VERIFIED CUSTOMER
Very helpful, professional, and knowledgeable 10/10
10/21/2025
Claudia L. VERIFIED CUSTOMER
Thank you very much Leo Lazcano for helping me with your experience of resolving the issues my car needed
10/21/2025
Misha M. VERIFIED CUSTOMER
Joseph is an excellent service rep! Honest and helpful. You need more reps like Joseph.
10/21/2025
Israel M. VERIFIED CUSTOMER
Very good service knowledgeable advisor A-++
10/21/2025
Correen R. VERIFIED CUSTOMER
Helpful, knowledgable, and friendly.
10/21/2025
Stephen F. VERIFIED CUSTOMER
Happy with the service and length of time it took.
10/21/2025
Vilma Yolanda. VERIFIED CUSTOMER
Excellent service
10/21/2025
Maria O. VERIFIED CUSTOMER
Services were provided as promised.
10/21/2025
Elvira G. VERIFIED CUSTOMER
i was left waiting in my car for 20 minutes while they attended everyone behind me who arrived after me. i was extremely upset about this. however Thanh Sabatier rushed over to help me and my experience after was great.
10/19/2025
Alan S. VERIFIED CUSTOMER
No nonsense information given, straightforward transaction from dropping off my vehicle to pick up.
10/19/2025
Yaritza B. VERIFIED CUSTOMER
Review for Joseph – Exceptional Service & Support
I had a great experience working with Joseph. He took the time to walk me through everything my car needed and carefully reviewed the quote with me. What really stood out was how he provided clear options and helped prioritize the repairs—highlighting what was most urgent and what could wait. That kind of transparency made me feel confident and informed.
Joseph’s attitude was amazing—friendly, patient, and professional. He answered all of my questions without hesitation and made sure I understood every detail. It’s rare to find someone who genuinely cares about helping customers make the best decisions, and Joseph absolutely delivered.
Highly recommend working with him if you want honest, knowledgeable, and respectful service!
10/19/2025
Adriana G. VERIFIED CUSTOMER
Always a good experience at Norm Reeves Honda. Like I always say I’d rather drive miles to this Honda than the one near my house. I’m always satisfied with the services done to my vehicle. And a huge Thank you to Javier Peña for always taking care of me and my vehicle when in need.
10/19/2025
Dave H. VERIFIED CUSTOMER
Excellent Service
10/19/2025
Josephine T. VERIFIED CUSTOMER
Jonathan took care of our issues and thankful for his great service!
10/19/2025
Hilcia A. VERIFIED CUSTOMER
I was at shop before 10am and and got out almost 5 pm when over the phone they told me that it would only take 4-5 hours after (4 hours of labor) 3 times I kept asking where was my car?? so I don’t think that I want to go back to your dealer ????????????
10/19/2025
Jonathan J. VERIFIED CUSTOMER
Great customer service
10/19/2025
Norma C. VERIFIED CUSTOMER
Always an excellent job and a magnificent attention from mr Miguel Cabrera.