I was very please with the excellent customer support service that I received from Manny. I was in the process of changing to Long Beach Honda but because of his great work I will keep on taking my CRV in for service at Norm Reevees in Cerritos
4/3/2021
Rosalio A. VERIFIED CUSTOMER
Professional
4/3/2021
Kevin W. VERIFIED CUSTOMER
Thanh provided exceptional support to my car repair/maintenance needs. Our car had signs of a leaky tire right before our family’s road trip to Yosemite. He listened to our needs and had our car inspected right away. I was having a hard time getting thru the service appt desk even when I explained our circumstance and our concern. Sure enough, a nail was found and Thanh was able to help us repair it. While at the shop, we were also able to get the engine oil changed per the car’s service minder. Thanks to Thanh, I have a peace of mind with our upcoming road trip.
4/3/2021
William B. VERIFIED CUSTOMER
Miguel was amazing and made me feel comfortable. Please tell him thank you for all his help. His service was excellent and he tried his best to get my car done FAST. Many thanks to Miguel for efficient service. I have already and will definitely continue to recommend your services to others in the future.
4/3/2021
Will S. VERIFIED CUSTOMER
Her attitude & how she dealt with the matter was very much unappreciated. I had decided last year not to return to this service department. This experience made me regret straying from that decision.
4/3/2021
Maria R. VERIFIED CUSTOMER
He explained the services I needed and why.
4/3/2021
Eric M. VERIFIED CUSTOMER
Thank you job well done!!
4/3/2021
Sam Jr. VERIFIED CUSTOMER
Above and beyond service from Mr. Montes. He has helped me in the past and is a pleasure to work with. Keeps me informed always.
4/3/2021
Kevin S. VERIFIED CUSTOMER
Car and paperwork not ready and had to wait while it was located in the garage. Calls not returned. No maintenance check or tire check completed. Car not washed.
4/3/2021
Del Rafael. VERIFIED CUSTOMER
Thanh sabatier was polite and very professional
4/3/2021
Jacqueline Danyelle. VERIFIED CUSTOMER
Welcoming staff
Reasonable amount of time to wait
Great service
Just had to accept and deal with prices
4/3/2021
Regina M. VERIFIED CUSTOMER
Great job ! Polite workers
4/2/2021
Elizabeth G. VERIFIED CUSTOMER
Keep me informed threw the process call me to let me know what the car had and told me the total cost and if I wanted them to proceed which I like.
4/2/2021
Duong B. VERIFIED CUSTOMER
Joseph was very polite and carring. The car runs smoother. However, I received the car with big bird drops that were not there befote, little upset about it. Please next time give a little care about final cleaniness
4/2/2021
Octavio L. VERIFIED CUSTOMER
great service, super helpful and knowledgeable about every question that i had.
4/2/2021
Syerra A. VERIFIED CUSTOMER
Amazing service
4/2/2021
Teanna E. VERIFIED CUSTOMER
Juan Huezo was very professional and on point. He explained everything to my that was needed done to my vehicle and got me out in a timely matter. Thanks again Juan job well done
4/2/2021
**** K. VERIFIED CUSTOMER
Yes Ricardo did an excellent job helping us today and the wait was only 2 hours.