Ramiro was friendly and honest with the repairs I needed to get done on that day. He didn’t pressure me to get other things done. He was more than willing to help me with paying through Sunbit payment plan. Thank you Ramiro for being kind and helpful. I appreciated it a lot.
11/18/2025
Aurora H. VERIFIED CUSTOMER
satisfied for the service rendered.
11/18/2025
Hilda I. VERIFIED CUSTOMER
Honda is very understanding and helpful whem it comes to my vehicle since prices are rising, Honda works with me to give me a deal that wont hurt my pockets too much because dealing with the government shutdown, my funds are low. Im very appreciative and I know my car is well taken care of. Thank you Honda in Cerritos, you guys rock...
11/18/2025
Jesus G. VERIFIED CUSTOMER
Courteous and professional.
11/18/2025
Yimin J. VERIFIED CUSTOMER
very good
11/18/2025
Mitchell B. VERIFIED CUSTOMER
I came in for a recall that included a safety software update and yet im still having the same issue that i had before my appointment. Im not able to successfully look for software updates and make the appropriate updates
11/18/2025
Martha H. VERIFIED CUSTOMER
Trevor was friendly and helpful. Our car was ready within the hour quoted.
11/18/2025
Hector P. VERIFIED CUSTOMER
Great costumer services
11/18/2025
Vicente D. VERIFIED CUSTOMER
Manny is professional in dealing with me and explain what is recommended in doing the car service.
11/18/2025
Stephanie N. VERIFIED CUSTOMER
Was not satisfied due to my coupon not being applied. I was reviewing my invoice and saw that no adjustments were made to the totals. I asked the advisor if the coupon had already been applied just before I paid and was advised it had already been applied. Upon review of the invoice this morning I noticed there were no adjustments. I called the service center and was told the advisor or manager would give me a call back but I did not receive that call.
11/18/2025
Edgar S. VERIFIED CUSTOMER
Joseph Vargas help me get for another smooth service and explain all the remaining thing to do and to watch in my car.Appeciate his help and very helpful person.Looking forward to see him again in the next regular maintenance on my car thank you.
11/18/2025
Maricela C. VERIFIED CUSTOMER
I’ve been taking my car to Norm Reeves Honda for over 30 years.
All the service advisors that I have come across are just there just to fill out a paperwork. Jonathan Romero has been the only Service advisor that has the knowledge to help you more than just to fill out paperwork, he has gone above and beyond on I’m helping me with my problem with my car.
I would recommend to my friends to see Jonathan Romero when taking their car in for service.
11/17/2025
Carlos A. VERIFIED CUSTOMER
Thanks for taking care of my car. Trevor was helpful and was able to help me get my car serviced.
11/17/2025
Yekwong K. VERIFIED CUSTOMER
Courteous and interactive.
11/17/2025
Karen S. VERIFIED CUSTOMER
Mike was professional and courteous. The work was done quickly which I appreciated.
11/17/2025
Wendy M. VERIFIED CUSTOMER
Great awesome quick service.
11/16/2025
Miguel G. VERIFIED CUSTOMER
It is a pleasure to be greeted and treated with respect like Trevor does. Makes the service experience a positive one.
11/16/2025
Judith L. VERIFIED CUSTOMER
Great service! Aaron was friendly and professional.
11/16/2025
Jenny H. VERIFIED CUSTOMER
Javier was amazing
11/16/2025
Robert S. VERIFIED CUSTOMER
Julie was very friendly, efficient, and professional