Make the following concise the service was fast but the customer service was not good. My car was ready brought to the front to the front then taken to the back. I couldn't get anyone to hand me my keys. When I finally got my car keys the car was nowhere to be found where I was told it would be. Getting my vehicle felt like I was inconviniecing the service staff.
11/15/2025
Claudia P. VERIFIED CUSTOMER
George Raygoza was very knowledgeable and helpful. I’d definitely request for him next time I go for service on any of my vehicles
11/15/2025
Shahram P. VERIFIED CUSTOMER
Great sales representative and great customer service
11/15/2025
Marsha G. VERIFIED CUSTOMER
Great expedited service.
11/15/2025
Brianna B. VERIFIED CUSTOMER
Robert took my case on when another assistant (I think Billie) was seemingly too busy and/or uninterested in helping me with the issue I was having with my new car which was under warranty. Robert had an idea as to what the issue was, took my car in under early bird without issue (other assistant was hesitant to do so.) and offered a rental should I need it while the other assistant flat out refused to accommodate when asked. Saved my entire experience, perfectly helpful and professional. Thank you.
11/15/2025
Aide R. VERIFIED CUSTOMER
Thanks Robert for the quick and efficient service.
11/15/2025
Ernesto C. VERIFIED CUSTOMER
Fast and Efficient
11/15/2025
Bernabe C. VERIFIED CUSTOMER
Thanks
11/15/2025
Jessica B. VERIFIED CUSTOMER
Oscar was very helpful and informative with my vehicle appreciate all his help
11/15/2025
Yolanda S. VERIFIED CUSTOMER
I was completely satisfied with the service I received from Cerritos Honda. Rubin is always knowledgeable and very respectable.
Thank you for your service.
11/15/2025
Michael T. VERIFIED CUSTOMER
I am really thankful for Michael's kindness and help. I really appreciate him.
11/15/2025
Mahinda L. VERIFIED CUSTOMER
Excellent work
11/14/2025
Shavan Y. VERIFIED CUSTOMER
Ramiro always does an excellent job every time I come I ask for him. He communicates very well and always lets me know what’s going on with my vehicle. 100/100 I am completely satisfied with everything from the day I bought my car.
11/14/2025
Stephanie S. VERIFIED CUSTOMER
Team members are Honda are no help. I was waiting for a call to get an update with what was going on with my vehicle I waited 2 hours before i received a text messages stating my car was ready when in fact it was not. Turns out the cap under the hood was deformed and not in place” there words . Mind you I got my oil
Change a week ago and did not have any problems with my car scratching.
I asked them if they can remove the part because it was dangerous to drive with it dragging and when I seen the part in looked way more damaged then when I brought it in I have pictures but doesn’t give me the option to attach them. I let them know I was on my way back from orange country and while on the fwy something flew off a car and I couldn’t avoid it and hit the bottom of my car. The technician literally said I hit something to hard as it was my fault and I did not like that I clearly told them what happen and they are quick to blame customers.
11/14/2025
Edilberto S. VERIFIED CUSTOMER
Great service. thank you
11/14/2025
Stephanie G. VERIFIED CUSTOMER
Very satisfied with my service experience!
11/14/2025
Stephanie Y. VERIFIED CUSTOMER
Julie was kind and professional
11/14/2025
Cynthia M. VERIFIED CUSTOMER
My technician was professional and honest.
11/14/2025
Eiko W. VERIFIED CUSTOMER
Thank you
11/14/2025
Koren E. VERIFIED CUSTOMER
I am always pleased with the service Miguel Cabrera and his team of mechanics provide.
My car and I are grateful.
Thank you, Miguel.