Make sure everything in my car is put back to normal, my steering wasn’t closed correctly now it’s making a noise whenever I turn the steering wheel.
9/28/2021
Rothtana T. VERIFIED CUSTOMER
Thanh gave excellent service. He is very kind and helpful.
9/28/2021
Shelita P. VERIFIED CUSTOMER
Love the customer service there everyone I came in contact with were so nice ????
9/28/2021
James/Brittany A. VERIFIED CUSTOMER
Joseph Vargas was extremely kind and polite! He assisted me in a timely manner and gave an accurate turn around time for the services that I was getting done to my car (oil chance and steering alignment). I fully trust that my car is in the right hands when it comes time to get serviced at Norm Reeves and even more so when Joseph is my service advisor. I will definitely be coming back!
9/27/2021
Melissa W. VERIFIED CUSTOMER
Thank you for the great communication!
9/27/2021
Meranda A. VERIFIED CUSTOMER
Great service and was helpful with all the questions I asked.
9/27/2021
Rituporna . VERIFIED CUSTOMER
Miguel was helpful in taking down concerns, however, the car's concern couldn't be rectified at this time and might need follow up again which is a big hassle.
9/26/2021
Kimberly Ann. VERIFIED CUSTOMER
My experience with Joseph was perfect. I have had a previous terrible experience at this location so I was very hesitant, but he was an absolute gem! I will be coming back and requesting him next time.
9/26/2021
Linda R. VERIFIED CUSTOMER
Joseph and everyone else was so helpful and so professional. They took such good care of us and our CRV, on a busy Saturday, without an appointment, when we had a small emergency. We are so impressed! Thank you!
9/26/2021
Ilene R. VERIFIED CUSTOMER
Great job. First time getting my car serviced and it was a breeze . Thank you so much .
9/26/2021
Jose R. VERIFIED CUSTOMER
Service was good, except it took 2:30 hrs
9/25/2021
Primitivo S. VERIFIED CUSTOMER
Great service
9/25/2021
Sergio V. VERIFIED CUSTOMER
Nobody went over w/me on the details on the alarm or the other service the paint protection
9/25/2021
Shamika H. VERIFIED CUSTOMER
Amazing customer service
9/25/2021
Peter Y. VERIFIED CUSTOMER
Thank you for getting me in so quickly and servicing my car to my satisfaction.
9/25/2021
Hamilton D. VERIFIED CUSTOMER
The service rep was very helpful and was there to assist with my questions
9/25/2021
Ramchand S. VERIFIED CUSTOMER
Always a pleasure taking my car for service at Norm Reeves Honda of Cerritos.
9/25/2021
Maria S. VERIFIED CUSTOMER
This was my first time taking my car in and it was for a recall I'm so thankful that the service was super fast I was expecting it to be like 5 hours and it was done sooner. Robert was friendly and told me what to expect regarding my car issue because I denied the extra service.
9/25/2021
Nancy A. VERIFIED CUSTOMER
Miguel was extremely friendly from the beginning! He was awesome & he’s a great asset to your team!