It took long to repair my vehicle due to the head light plug not being available at this dealership. I was satisfied with Ricks assistance and professionalism.
11/25/2021
Francisco M. VERIFIED CUSTOMER
Muy feliz con el servicio, Javier es muy profesional, los recomiendo ampliamente,great work, thank you so much.
11/25/2021
Luz P. VERIFIED CUSTOMER
Five STARS FOR THANH SABATIER
11/25/2021
Violet Ann. VERIFIED CUSTOMER
Manny is excellent with making you feel important and wanting to help you. He helped me prioritize what all needs to be done as with the 7 year check and replacements he was understanding and helpful. A great addition to Norm Reeves HONDA. Based on money spent today I had received a card saying you could get a discount based on the dollar amount and I asked Manny if I could use it today and he made sure I had the deduction applied. He’s great at customer service, follow up and through and a great individual. Manny makes a difference!
Violet Spence
11/25/2021
Laura F. VERIFIED CUSTOMER
Thank you for being able to help us out with our car during the very big rush you guys had. Always proving you guys are the real Helpful Honda Guys.
11/25/2021
Kevin G. VERIFIED CUSTOMER
Trevor was direct and straight to the point. Answered the questions i needed to be answered and was thorough with his explanations.
Trevor, you the G that my baby momma warned me about. Thank you.
11/25/2021
Leonora Q. VERIFIED CUSTOMER
Excellent customer service!! Thank you so much Robert, appreciate you!!
11/25/2021
Brittany M. VERIFIED CUSTOMER
Thank you ROBERT for your amazing customer service. It’s great appreciated. Keep up the good work.
11/25/2021
Nicole Jeanette. VERIFIED CUSTOMER
I’m always pleased with the customer service at Cerritos Auto square. Everyone makes you feel like you are family. Thank you so much! ????
11/25/2021
Kevin L. VERIFIED CUSTOMER
Bryan is very helpful and friendly
11/25/2021
Carolyn K. VERIFIED CUSTOMER
Juan always provides the most cheerful professional helpful service. That is why I always specifically request for him to be assigned to me as my service advisor every time when making an appointment for service.
THANKS, JUAN, FOR ANOTHER GREAT EXPERIENCE!
11/25/2021
Paul O. VERIFIED CUSTOMER
I was very thankful for the job well done I look forward to continuing my patronage with Norm Reeves. My car has a few warranty jobs to still complete but very confident that I will get done ASAP
Trevor was a great communicator and we definitely trust his service
Paul and Rosalie Ondo
11/25/2021
Gina H. VERIFIED CUSTOMER
Very good service excellent
11/25/2021
Maria G. VERIFIED CUSTOMER
Excellent customer service
11/25/2021
Xenia Custodio. VERIFIED CUSTOMER
Poor service from Ricardo, i am very disappointed again. This is the second time this happened to me from Honda Service. They are making it a habit to just leave me waiting for a call to see if my car is ready.. They take off and do not bother calling back. I showed up again before closing time. Otherwise i would end up not having a car the next day if I sit at home and wait for a call back. Very poor service.
11/25/2021
Christina S. VERIFIED CUSTOMER
Fast & Love Sunbit!
Ramiro was a great representative
11/25/2021
Rogelio C. VERIFIED CUSTOMER
Thank you Julie Canales
11/25/2021
Minh T. VERIFIED CUSTOMER
Thank you for hiring good people like Rick Badillo. I am grateful to be serviced by him. He provided excellent service all around.