Joseph is great. He was very friendly and knowledgeable regarding the steps to fixing my car. He led me through all of the steps the technicians were going to perform in fixing my car. He kept me up to date by the hour on the progress of my vehicle's repair. He then followed up to my vehicle repair being completed and status for pick up. I'm very happy. Thank you.
12/2/2021
Tiffany M. VERIFIED CUSTOMER
Very helpful great customer service
12/2/2021
Gary H. VERIFIED CUSTOMER
Very courteous and knowledgeable. Thorough explanation of work required.
12/2/2021
Januelle J. VERIFIED CUSTOMER
I appreciate the amount of work done promptly.
12/2/2021
Marvin D. VERIFIED CUSTOMER
Great service, great people!
12/2/2021
Elizabeth G. VERIFIED CUSTOMER
Elmo Orellana was an incredible help to me in getting my vehicle fixed. he went above and beyond for me and I greatly appreciate it. Top-notch customer service for sure!!!
12/2/2021
Felix J. VERIFIED CUSTOMER
Thanh Sabatier and his Team are really good in assisting and servicing Clients' car. I got my vehicle on time with excellent service! Thank you!
12/2/2021
Leonardo A. VERIFIED CUSTOMER
Thanh is a great service advisor. He is always pleasant, patient. As is happy to answer any questions. I always ask for him every time I bring my car into service.
12/2/2021
Morris J. VERIFIED CUSTOMER
Every thing went well thank you
12/2/2021
David R. VERIFIED CUSTOMER
Joseph was nice professional and very helpful. Plus my car was done and ready for pickup in 3 hours, that’s all I could have asked for. Thank you
12/2/2021
Victor C. VERIFIED CUSTOMER
Joseph helped me with my car and also he did a quick check on the car, his very friendly and has a good customer service 10/10
12/2/2021
Lucia G. VERIFIED CUSTOMER
I arrived to the dealer at 11:40am and I was told that for an oil change it would take about 2 hours. It was 1:40pm and my vehicle was still sitting in the parking lot and wasn’t even worked on. I was extremely disappointed with this service since I am always coming to this dealership since I bought this vehicle which has been 9 years. I have never been treated so unprofessional at this establishment by an advisor. The advisor that couldn’t figure out how to properly do his job in a professional and timely manner to keep the customers satisfied was Steve Mendoza. I have been recommending this dealership to my friends and family for the amazing service but after today I don’t know if I can tell them that this dealership will always keep you satisfied no matter what the problem is or what you are looking to get. I truly hope this situation doesn’t happen to me or others again. If this customer service does not get fixed then this dealership will be loosing customers.
12/2/2021
Donald . VERIFIED CUSTOMER
Consistent follow up and clear explanation in many questions
12/2/2021
Tina G. VERIFIED CUSTOMER
Was very helpful and accommodating
12/2/2021
Latasha W. VERIFIED CUSTOMER
Great job. Just didn’t know it would take 5 hours.
12/2/2021
Christian Ricardo. VERIFIED CUSTOMER
Joseph is a stand up guy. 5 star employee that deserves a raise!! My van got everything it needed and he cleared up info regarding my tire warranty. Its probably safe to say he enjoys Reggaeton music so he’s an ace in my book. Thnks Helpful Honda service!
12/2/2021
Jack J. VERIFIED CUSTOMER
Ramiro explained everything completely and my service was completed exactly in the time frame he gave me.
12/2/2021
Rosalba P. VERIFIED CUSTOMER
Trevor provided excellent customer service and answered all questions with clariry and understanding.
Service was prompt.