Javier was very helpful and prompt with making sure I was checked in and aware of the service my car would be getting today. He was very sweet and professional!
12/8/2025
Alondra S. VERIFIED CUSTOMER
Leo is such a knowledgeable salesman. Always a big help
12/8/2025
Miriam . VERIFIED CUSTOMER
Despite the 6 hr wait, I am a satisfied customer, the great customer service I received from Oscar Ortega minimizes the unpleasant wait time.
12/7/2025
Ramchand S. VERIFIED CUSTOMER
George was the ultimate service agent. He understood my needs and provided the service. My car hot done at the promised time. Thank you Honda
12/7/2025
Richard W. VERIFIED CUSTOMER
No problems. Good service.
12/6/2025
Clarice D. VERIFIED CUSTOMER
Tire pressure light came on as we were about 5 miles away. We need to return today to address this issue.
12/6/2025
Eloisa R. VERIFIED CUSTOMER
I appreciated that Javier communicated the details as they were found.
12/6/2025
Denise A. VERIFIED CUSTOMER
I was happy and amazed by such excellent customer service.
Impressive. Work was done very timely and kept me updated.
Will definitely come back to this Honda dealership.
Happy customer.
12/6/2025
Martin D. VERIFIED CUSTOMER
Mr. Sanchez is respectful and has also answered all my concerns. He also explained the importance of the service needed to keep me vehicle in top condition
12/6/2025
Jennifer H. VERIFIED CUSTOMER
Trevor Rodriguez is a great service advisor ! He’s always polite and listens to my concerns . Sometimes being a women you don’t always know much about cars and problems but Trevor always makes me feel like my concerns are valid and he gets my stuff done . Because of Trevor , he is the reason I bring my cars back in to Cerritos for service .
12/6/2025
Arlene . VERIFIED CUSTOMER
Amazing service, I was satisfied with how fast the service was performed. I will definitely be coming back for regular maintenance.
12/6/2025
Renee M. VERIFIED CUSTOMER
Leo was great. He did what he could to find me the best deal for the service my car needed.
12/6/2025
Timothy B. VERIFIED CUSTOMER
Javier
Nice guy and did a good job explain all
12/6/2025
Helene K. VERIFIED CUSTOMER
Below average service/customer care experience. I’ve been to many different Honda dealerships and found that this one is definitely way below average in terms of customer service.
12/6/2025
Nicholas G. VERIFIED CUSTOMER
I had work done to my car that was not authorized to be done
12/6/2025
Margaret Ann. VERIFIED CUSTOMER
Manny was very knowledgeable and professional. He explained all suggested repairs and made a copy for me. Excellent customer service.
12/6/2025
Rosalinda/Renato A. VERIFIED CUSTOMER
Thank you very much to Javier Pena for the good service he did to me
12/6/2025
Saira G. VERIFIED CUSTOMER
Good service, I really recommend Leo Lascano..He is gentle always.
Thankyou!
12/6/2025
German O. VERIFIED CUSTOMER
Javier was professional and welcoming. Thanks for the help.