Jonathan R. was very helpful, timely, and informative of the maintenance help I needed for my vehicle. Thank you.
12/6/2025
Sally . VERIFIED CUSTOMER
Jonathan is really good, very knowledgeable and on top of things. Enjoy working with him!
12/6/2025
Jasmin E. VERIFIED CUSTOMER
I felt I was rushed while I was trying to explain what I wanted to be done and checked with my car. I was cut off several times while I was trying to explain to the service representative.
12/6/2025
Aida T. VERIFIED CUSTOMER
waiting time for diagnostic exam is too long. .. but the service is excellent
12/6/2025
Brenda G. VERIFIED CUSTOMER
The service was fast and I was completely satisfied.
12/3/2025
Laura B. VERIFIED CUSTOMER
Came for a battery replacement then told me that I need to replace the starter motor also we went ahead and continued with the starter motor replacement and left my car overnight . When the replacement was completed I noticed that the airbag sensor was on and brought back the car immediately then I was told by the employee that took my car that the technician was busy and unable to see the problem. I was then advised to comeback at a later time to reset the airbag sensor and that the car was safe to drive “the sensors will regulate itself or they will reset the sensor.” Came back at a later date and was told to replace Right front Impact sensor for $656.66 after a diagnosis. Ask for a manager and was told to wait until manager break is over then manager refused to see me and was sent to costumer service manager and was told that the **** is on me even though the damage was caused under the dealership possession. I just want the cost of the sensor repair/replacement fall under the dealership since it was caused under the dealership’s possession.
12/2/2025
Joseph A. VERIFIED CUSTOMER
He was great and informative
11/27/2025
Ralph M. VERIFIED CUSTOMER
After my HRV had an oil change, I’ve noticed that there is flapping noise while driving in the freeway. Upon inspection, I’ve noticed the plastic under chassis cover was not properly mounted. I had to drive slow and once I got home, I had to fix this issue.
11/26/2025
Kathleen D. VERIFIED CUSTOMER
He is always helpful, knowledgeable and doesn't upset. I appreciate the new techies video sent to my phone showing what needs to be done.
11/26/2025
Alberto M. VERIFIED CUSTOMER
Completely disappointed. I'm a mechanic and I know about car services. I checked the car oil before and after the supposedly change of oil only to find out my car had the same old oil. I would have never expected this from a well known dealership where I paid thousands of dollars for my car. I am very disappointed and don't believe i will be taking my vehicle there again. I don't want to hear about you guys again.
11/26/2025
Theodore C. VERIFIED CUSTOMER
Great personalised service!
11/26/2025
Jeffery Y. VERIFIED CUSTOMER
Oscar Ortega is very helpful and mindful of the customers time, he is can be knowledgeable with any questions I have regarding what needs to be done to my vehicle.
11/26/2025
David A. VERIFIED CUSTOMER
George was courteous and professional. Had a 5 star service.
11/26/2025
Veronica C. VERIFIED CUSTOMER
Thanks George for getting my car serviced within a timely manner
11/26/2025
Patricia V. VERIFIED CUSTOMER
Joseph was very helpful and knowledgeable, very good personality(:
11/26/2025
Froilan R. VERIFIED CUSTOMER
Great job and accomodation from your team JAVIER PEREZ always delivers!
11/26/2025
Sergio M. VERIFIED CUSTOMER
Great customer service
11/26/2025
Pauline N. VERIFIED CUSTOMER
Kind and courteous service.
11/26/2025
Grace F. VERIFIED CUSTOMER
Was told wait time would be 3 hours waited nearly 5 I asked for parts quote and it took forever when I went to check up, he said he didn’t know yet after the 2nd hour of being there