Joseph went above and beyond my expectations his always a sweetheart when it comes to the way he makes you feel special and very welcoming. He did everything in his power for my day at the service to go quickly and I truly appreciated that very much. I will definitely return with him every time from now on. Truly an excellent experience!
3/15/2022
Sajid M. VERIFIED CUSTOMER
With the cheap brake pads you put in here and the crappy fuel pumps I already told Honda my next vehicle will be a Toyota.
3/15/2022
Veronica D. VERIFIED CUSTOMER
excellent Service
3/15/2022
Edmundo R. VERIFIED CUSTOMER
Nothing to add
3/14/2022
Charles J. VERIFIED CUSTOMER
Everyone was very courteous. Thanks
3/14/2022
Erica R. VERIFIED CUSTOMER
Miguel offered great customer service. This is the 1st time in a really long time that I did not have to sit and wait in my car for over 20 minutes for the service advisor to call me in for paperwork
3/14/2022
Sung Wook. VERIFIED CUSTOMER
It should not take 4 hours to change a side view mirror replacement.
3/14/2022
Salem . VERIFIED CUSTOMER
Without Ruben, I would be lost trying to get my Clarity Fuel Cell serviced. Ruben is great.
3/14/2022
Sergio A. VERIFIED CUSTOMER
Rick is very professional and a pleasure to work with when I bring my vehicle for service
3/14/2022
Vicente G. VERIFIED CUSTOMER
No comment
3/14/2022
Joann T. VERIFIED CUSTOMER
Trevor is always helpful. Service was fast and efficient
3/14/2022
Gardner H. VERIFIED CUSTOMER
The service provided was professional and courteous and I'm happy I selected norm Reeves Honda of Cerritos. Michael Barr was thorough and complete in addressing the issues that I had for my appointment in service.
3/14/2022
Nechelle VERIFIED CUSTOMER
Trevor Was Really Helpful, Very Communicative Made It Easy To Have Things Done Right Away! Will Definitely Be Coming Here For Awhile
3/13/2022
Kin L. VERIFIED CUSTOMER
The service rep that took my car in Manny Sanchez did a great job. He was friendly and courteous. However the mechanic that did the oil change did a very sloppy job. He did NOT clean the oil that was at the bottom of my vehicle. I had a puddle (not drips) of oil on to my garage floor. I’m not even sure if he’s rush to do oil changes or he doesn’t care. Also tires are at 40-41psi. Manufacturer spec is only 35.
3/13/2022
Julio S. VERIFIED CUSTOMER
great customer service by steve
3/13/2022
Chastity R. VERIFIED CUSTOMER
Very helpful, responsive, pleasure to deal with.
3/13/2022
Cathy G. VERIFIED CUSTOMER
I was made an appointment to replace a part . Lady said part was in and booked me, got there and no part was ever ordered . This appointment was made 5 days in advance. Waste of my time and getting a ride to drop off my car
3/13/2022
Erlinda V. VERIFIED CUSTOMER
Mr Vargas shows us a great quality of service during my Honda experience
Mr Vargas is so prompt and honest regarding our vehicles “issue”.
Mr Vargas did a great job!
3/13/2022
Ignacio B. VERIFIED CUSTOMER
Great. Service always. ????
3/13/2022
Enrique P. VERIFIED CUSTOMER
Elmo Orellana is the BEST service advisor I have worked with
He is very professional and knowledgeable and I would like to have him as
My advisor for all my needs with my CRV