I recently took my 2005 CR-V in to get it to pass the smog check. And what a painful experience! After changing a couple of valves and fuel tank sensor and over $500 later, they still couldn’t tell me that it will pass the smog check!! They said to drive it around for a couple of days before getting it smog checked. So I asked how much driving do I have to do & how slow/fast, for 5 minutes or 5 hours? And they said literally “I don’t know, just drive it!” WTF?!?! So I guess I just have to cross my fingers and hope that it passes!!
9/22/2022
Maria A. VERIFIED CUSTOMER
Joseph Vargas was very professional and helpful with my experience today, I’d like to say that I had traveled a long way to get to my Honda dealership, so Joseph made sure I was well accommodated while I waited and was ver communicative. He truly was a Helpful Honda Person
9/22/2022
David B. VERIFIED CUSTOMER
Thank you so much you guys always do a great job on my car and I appreciate all the people that work there
9/22/2022
Michelle H. VERIFIED CUSTOMER
Very pleasant, young man. I was informed about the other serious issues and services my vehicle requires. I’ll be saving money and be back, within 2 months.
9/22/2022
Michael R. VERIFIED CUSTOMER
He was very proactive with services that are currently recommended based on mileage and his observations or were previously recommended from past visits. I appreciated the early heads up before any services were started, even though I was not able to afford it at the time.
9/22/2022
Patrick B. VERIFIED CUSTOMER
I always get the best service at Norm Reeves...
9/22/2022
James D. VERIFIED CUSTOMER
Everything was great, you did what you said you weren't gonna do when you said you were gonna do it.
9/22/2022
Guadalupe R. VERIFIED CUSTOMER
Trevor,was very helpful with taking care of my car.
9/22/2022
Raul C. VERIFIED CUSTOMER
Joseph fue atento y amable. Gracias
9/22/2022
Jenny G. VERIFIED CUSTOMER
Definitely over charged us for a regular oil change when there was a coupon online and did not offer us. 160+ just for a oil change and a multipoint inspection. Very disappointed.
9/22/2022
Albert F. VERIFIED CUSTOMER
Robert was professional and represented Honda well. My experience was enjoyable.
9/22/2022
Mar S. VERIFIED CUSTOMER
Good services
9/22/2022
Kristina J. VERIFIED CUSTOMER
Thanh is always so thorugh and helpful.
9/22/2022
Rolando F. VERIFIED CUSTOMER
Thank you for the professionalism and the promptness of the vehicle service.
9/22/2022
Katherine L. VERIFIED CUSTOMER
The wait even with an appointment was over 3 hours!! That is absolutely ridiculous! Unless this gets better, I will go elsewhere next time. You don’t have respect for people’s time.
9/22/2022
Consolacion S. VERIFIED CUSTOMER
I’m satisfied with the services provided. Mr. Ortiz is very accommodating, knowledgeable, and considerate.
9/22/2022
Walter M. VERIFIED CUSTOMER
I appreciate the service I receive from Trevor he always goes above and beyond to care for my needs thank you Norm Reeves Honda service.
9/22/2022
Yecenia C. VERIFIED CUSTOMER
Joseph was prompt in responding on the service of my vehicle. Great customer service.
9/22/2022
Ben B. VERIFIED CUSTOMER
I came for follow up service to get new tires. exceptional service!
9/22/2022
Maryerin . VERIFIED CUSTOMER
Lleve mi carro manejando y mi lo entregaron sin poderlo manejar y un olor horrible a gasolina no lo puede utilizar