Great recall service. Work completed within 1-day despite power outage!
Had oil change, filters changed & transmission serviced too Price was as quoted.
Very efficient!
6/16/2021
Nancy F. VERIFIED CUSTOMER
I came in for an oil change and I am bombarded with an attempt to sell me all other service. I manage my time and this trip should of been 1/2 hour ahorter.
6/15/2021
William G. VERIFIED CUSTOMER
Joe Valente is an asset to Honda of Kenosha. Outstanding customer service and really cares about his customers he went above and beyond for us. We need more people like Joe in this world! Happy customers, William and Marianne Germinaro.
6/14/2021
Jeffrey V. VERIFIED CUSTOMER
I really am great full for all of the tech’s that work for Honda.
6/14/2021
Nestor J. VERIFIED CUSTOMER
He gave us a very good service.
6/14/2021
Aline P. VERIFIED CUSTOMER
Great service
6/12/2021
Alyssa J. VERIFIED CUSTOMER
Thank you Joe for the follow-up and care about my service.
6/11/2021
Sandra S. VERIFIED CUSTOMER
Joe is always helpful.
6/10/2021
Brian K. VERIFIED CUSTOMER
I got in a jam. Last minute they picked me up to come get my car… Eric was great courtesy driver and Rodney (service manager) was awesome!
6/10/2021
Timothy C. VERIFIED CUSTOMER
Rodney provided great customer service & so did the shuttle driver.
6/10/2021
Karl S. VERIFIED CUSTOMER
Very professional and polite and answer all my questions.
6/9/2021
William R. VERIFIED CUSTOMER
Joe was great..
6/9/2021
Sally P. VERIFIED CUSTOMER
The guy that checked me in was a jerk . I just got back from vacation and wanted to wait a week for my oil change but was going to get the tune up done but he insisted I get an oil change too . He told me that I had to get it and I thought it could wait. He said I could not rely on my oil being 40 % . He wanted me to produce my sticker on my last oil change which I could not find I thought that he was rude and did not know anything . Everything else was great but I do not want to come back if I have to deal with him
6/9/2021
Todd B. VERIFIED CUSTOMER
My vehicle was damaged while at Honda of Kenosha. I didn’t notice until I went to my vehicle. Upon arriving home I called the service provider and had to leave a message. I never received a call back. I subsequently left a voicemail for the service department head. Did not receive a return call. Finally called and asked to speak to service head and explained the situation. Had I not made repeated follow up calls I would have been forced to repair the damage myself. Now my car is going to an auto body shop to have the damage repaired. It’s trivial, but the loaner car I was given gets an ave of 25 mpg. My insight gets over 50 mpg. So now, I’m stuck driving a very fuel inefficient Odyssey 100 miles round trip to work until the repair is done. The vehicle was given to me with less than a quarter of a tank of gas. It’s a shame that this damage was done, but not reported to me. I’ll seriously have to consider whether to continue having my vehicle serviced in Kenosha, or returning to Gurnee where I purchased the vehicle. I’m happy they are working to make it right, but less than thrilled with the process and experience.
6/8/2021
Kristine P. VERIFIED CUSTOMER
I had a recall for my air bags. Now my SRS light is on. It was not on before. I will be bringing my car back to have you fix it again.
6/6/2021
Julie M. VERIFIED CUSTOMER
Very professional and truly cared about making sure everything was done to my satisfaction
6/6/2021
Marion R. VERIFIED CUSTOMER
Sam is always a joy to work with. Kind, caring, and personable.
6/6/2021
Rose W. VERIFIED CUSTOMER
I don't know why I was charged for shop supplies plus tax when I purchased parts??
6/5/2021
Patrick M. VERIFIED CUSTOMER
Thanks Joe
6/5/2021
Donna C. VERIFIED CUSTOMER
Each time I bring my vehicle in for service, I am treated very well. Thank you so much.