3 days to diagnose engine light. Presented with repair bill in excess of $7000 .... yes $7000. I have maintained this vehicle with for dealership since new, almost all at grapevine Ford. Outrageous expenses. Would seem to me foreign vehicles are now much cheaper to run and more reliable. I have owned Ford’s for 30 years. Not any more.
8/12/2021
Charles M. VERIFIED CUSTOMER
Thankyou for the service you did on my trax
8/12/2021
CHRISTINA A. VERIFIED CUSTOMER
Christopher was very helpful!
8/12/2021
Earl P. VERIFIED CUSTOMER
Had to take car to get Inspected $15 gas also had to pay $15 for the inspected I was told if I bring the cR he will fill it with gas that doesn't happen I was also told I do not have to pay for the inspection it was free but I had to Pay $15 in buy gas to make it to Grapevine Ford dealership about 30 to 40 minutes were I lived then I still need to go pay for the State sticker don't know the cost till I go on Thu
8/12/2021
Susan H. VERIFIED CUSTOMER
Bob was great, and appreciate no pressure repairs with great facts to make informed decisions
8/12/2021
Robert K. VERIFIED CUSTOMER
Fast, easy service!
8/12/2021
Elliot S. VERIFIED CUSTOMER
Thank you for the Zaktek treatment. My Nautilus looks beautiful!
8/12/2021
Reggie M. VERIFIED CUSTOMER
Very satisfied!!
8/12/2021
DAVID H. VERIFIED CUSTOMER
OMG the people who works there are very helpful .
8/12/2021
Yolanda H. VERIFIED CUSTOMER
James was great at assisting Chris.
8/12/2021
Karma W. VERIFIED CUSTOMER
Everyone I talked to was very nice.
8/12/2021
Richard E. VERIFIED CUSTOMER
Thank you Heath your customer service was exceptional
8/12/2021
Austin H. VERIFIED CUSTOMER
Pete was great! I appreciate him
8/12/2021
Do K. VERIFIED CUSTOMER
N/A
8/11/2021
Patricia M. VERIFIED CUSTOMER
Glad to do respond. Hassan made us a 100% loyalty to So County Lexus. We will never buy or service a Lexus from another dealer. He was the best representative you can find!!!
8/11/2021
BERNIE K. VERIFIED CUSTOMER
repair was not completed to my satisfaction
i am not sure who's at fault or if something lse happened
Will return tomorrow to find a solution