Scott was great had a 7am appt. everything was good until we found out the parts shipment did not arrive yesterday. These are trying times waiting with supply chain. Will wait for parts to arrive.
1/12/2022
Marianne H. VERIFIED CUSTOMER
Scott was great. Very nice and helpful.
1/12/2022
John M. VERIFIED CUSTOMER
Always 1st Class
1/12/2022
Fred H. VERIFIED CUSTOMER
Because of being ZOOS on a part- I'm unable to register my car by the due date of 1/16 .
Scott is VERY helpful .
1/12/2022
Ann H. VERIFIED CUSTOMER
Top notch service from start to finish! Tim in the Service Dept was excellent!
1/12/2022
Norma M. VERIFIED CUSTOMER
Quick
1/12/2022
William M. VERIFIED CUSTOMER
Ok
1/12/2022
Stephen C. VERIFIED CUSTOMER
Scott Monge is the best!
1/12/2022
Juanita M. VERIFIED CUSTOMER
Brian Gilliam is the best. Honest trustworthy helpful efficient and personable. Give him a raise!!
1/12/2022
Henry G. VERIFIED CUSTOMER
Concerned and on time.
1/12/2022
Brandi C. VERIFIED CUSTOMER
Thank you Chris for your patience, prompt response and answering the many questions I had. It was a pleasure working with you.
1/12/2022
Liana H. VERIFIED CUSTOMER
Very impressed with Richard Small professionalism! The best service appointment!
1/12/2022
Gladys S. VERIFIED CUSTOMER
My vehicle was left dirty inside with greasy finger printers on the passenger door and glove compartment. There is also a orange stain on my passenger front seat. The glove compartment is not closing properly. I’m VERY unhappy.
1/12/2022
Gannon B. VERIFIED CUSTOMER
Brad is great. Patient. Communicates well. Approachable. Also love the Lyft service.
1/12/2022
Joesph K. VERIFIED CUSTOMER
Heath is an old-school service writer who puts the customer first and does his best to meet their concerns. I've come to ask for him every time I need service.
1/12/2022
Tom H. VERIFIED CUSTOMER
Chris did an excellent job. Enjoyed working with him and will ask for him when I return to Grapevine Ford.
1/12/2022
Robert P. VERIFIED CUSTOMER
I have been a customer of Grapevine Ford since 2010. Alfredo is the top service advisor I have worked with at the dealership. He’s very efficient and a real pro