Andrew was great. Excellent attitude and pro-active customer service.
12/17/2018
Mike D. VERIFIED CUSTOMER
Someone disassembled my remote (possibly looking to access the key to unlock my locked console) and in the process knocked the spring out of the remote and half way put it together well enough without the spring that it wouldn't just fall apart until it was opened to put the key back in it. When discussing issue with advisor and someone named Aaron (I think) I was multiple times accused of having done it when I disassemble the remote to remove the console key. It was complete and not jacked up when I dropped off the truck. Frustrated with my treatment I went to leave and the little spring was in the drivers seat where it fell when someone disassembled the remote whom was sitting in the truck
(NOT ME). I fixed the remote, when I approached to show I found the spring in the drivers seat I was basically shrugged off and told it probly happened when I removed the cover to access the key..(while standing in my kitchen )
12/17/2018
JASON S. VERIFIED CUSTOMER
Josiah was polite and showed concern on my vehocle status.
12/17/2018
SANDRA F. VERIFIED CUSTOMER
Dan is awesome to deal with
12/16/2018
Christopher S. VERIFIED CUSTOMER
Jason is hands-down the BEST service advisor I’ve had at Airpark since purchasing my Jeep new in 2016. However, there are multiple issues with the repair itself that I’ll need to address that are related to my repair.
12/16/2018
PHILIP N. VERIFIED CUSTOMER
Thank you again for an excellent job
12/16/2018
Gary W. VERIFIED CUSTOMER
Ronnie Crowe is very good and caring .
12/16/2018
Lauren S. VERIFIED CUSTOMER
Very good experience. Prompt and easy.
12/16/2018
BETH D. VERIFIED CUSTOMER
Never been disappointed!
12/16/2018
DELIA O. VERIFIED CUSTOMER
Jaime always does an exceptional job as my service advisor. He makes sure to take care of my concerns and answer any questions I have and always with a smile and positive attitude. Great customer service.
12/16/2018
DAVID N. VERIFIED CUSTOMER
Excellent service
12/16/2018
JUDY E. VERIFIED CUSTOMER
Kristopher was very professional and nice. I got the impression that he really cared about my services I had done. He shook my hand at the end with a smile. Excellent service!
12/16/2018
Brett B. VERIFIED CUSTOMER
RGD our service advisor is what makes our experience so wonderful at the dealership. He is why we service our car here. He makes everything easy. He gets us the loaner car we ask for. He makes scheduling so easy. He communicates with us throughout each service appt. he is professional, kind, caring, knowledgeable. We are looking for another new car, and am considering a Lexus because of our relationship with RGD.
12/16/2018
Candy C. VERIFIED CUSTOMER
Eric is always knowledgeable and friendly. I am confident he will make sure my car is like new by the end of my service.
12/16/2018
SONIA H. VERIFIED CUSTOMER
Have dealt with Hugh and Midway for over 20 years.
Yes, very satisfied.
12/16/2018
ROCHELL C. VERIFIED CUSTOMER
Great service
12/16/2018
ASHLEY C. VERIFIED CUSTOMER
When I went to pick up my vehicle, I stood outside and multiple people walked by me without acknowledging me or asking if he can help. This included people sitting in their offices that made eye contact with me and looked away. Brayden was the only one who acknowledged me after standing there for ten minutes. I was the only car in line at the time of pick up.