George was very informative, thorough, and friendly. I would recommend George to anyone. Also, thanks to the technician that worked on my vehicle.
Thank you,
Reggie and Vicki Purugganan
5/3/2019
Deysi H. VERIFIED CUSTOMER
Estoy muy satisfecha con el servicio recibido
5/3/2019
SILVIA M. VERIFIED CUSTOMER
Estoy muy contenta con el servicio que me brindaron .
5/3/2019
Jennifer L. VERIFIED CUSTOMER
Loved going there! Best experience! Kenneth was very helpful and friendly. He help me understand what was the problem with my car. He communicate with me and let me know what was been done. Definitely would be going there for now on!
5/3/2019
Eric P. VERIFIED CUSTOMER
Car was done quick.
5/3/2019
RANDY B. VERIFIED CUSTOMER
No appointment
No wait
Out pretty quickly too
Thanks
5/3/2019
DEBRA N. VERIFIED CUSTOMER
Another great service experience with Grapevine Ford. Alfredo was great in making sure all was taken care of.
5/3/2019
Terence L. VERIFIED CUSTOMER
Jason was great and made this experience the best it could be. The repair was quickly diagnosed and fixed correctly, 100% customer satisfaction.
5/3/2019
Tamara T. VERIFIED CUSTOMER
I love this dealership. They were so responsive to my needs. They really know customer service and go beyond to help people.
5/3/2019
Dean C. VERIFIED CUSTOMER
Excellent service. Vehicle was produced at the time that Andrew said it would be done.
5/3/2019
Michael B. VERIFIED CUSTOMER
Great place to do business.
5/3/2019
DANIEL M. VERIFIED CUSTOMER
Just moved to Texas and came in for the 2nd time for a slow leak in the right rear tire on my 2017 Fusion and it took forever. Everybody was up front having a party while all the customers were all in the back waiting for them to finish patting themselves on the back. The least you could have done was to invite all the customers who were waiting to join them. Just sold my F350 and a was looking at a new truck. Stood up front for some time before somebody even noticed me and then got the runaround. On top of that as I am writing this my Fusion is having the same problem for the 3rd time. I am so dreading having to come back to Grapevine Ford and will be looking to buy my new truck elsewhere.
5/3/2019
Catherine P. VERIFIED CUSTOMER
Friendly service
5/3/2019
Derrick G. VERIFIED CUSTOMER
Debbie is as pro! She helped me feel comfortable with the entire experience and I truly felt like my business was valued.
5/3/2019
MARK L. VERIFIED CUSTOMER
set up appointment for later and aclled and asked if I could move up and was done no problem.
5/3/2019
James L. VERIFIED CUSTOMER
Check engine light came on going
home and cruise control would not engage. What is going on ??? Lillis
5/3/2019
Zack T. VERIFIED CUSTOMER
Robert Leininger is excellent at his job and puts the customer first.
He took the time to reach out to me and see if I had any questions or concerns about the process. When I did, he informed and explained every aspect to me clearly and concisely.
He wasn’t judgmental or pushy like the sales staff. (Obvious reason why the dealership is reviewed poorly.)
He seemed to be the ONLY one who cares professionalism. Which is ‘odd’ since people go there to spend thousands of dollars...
Robert is the only reason I’d ever step foot in the dealership again.
The dealership should be grateful to have such a fantastic member in their midst.
Thank you again Robert. I appreciate everything greatly. Hope the rest of your year goes well!
5/3/2019
Gary B. VERIFIED CUSTOMER
Pete did a great job. I’m happy with the everything!
5/3/2019
Jim B. VERIFIED CUSTOMER
Bob was great. In and out in an hour while I waited.
Thanks to all the folks in the service dept.