Berkshire Hathaway Automotive Group

Professional as always Airpark always exceeds my expectations

Alfredo was great. Thanks for your help

Aaron ALWAYS goes above and beyond to make sure I am taken care of. He is definitely the only one I allow to manage my vehicle repairs and maintenance.

Jason is always super helpful! Love the new Lyft service too

My service advisor took care of all my needs

Shielah was great.

Great service! Beau was awesome!

Carl was very nice and my lack of recommendation is not directly related to him, however I specifically gave him my number to call when the car was ready and my fiance still received the call and relayed the message to me hours later which was frustrating We have had issues with things that took reaching out to the gm to resolve. Although he did step in and help, we were really left with a bad taste in our mouth. Additionally, I bought just about every package the finance specialist threw our way, and in hindsight feel like I get little to no value for it. We pay a lot of money for our vehicle, but when I need service done I am not offered any sort of loaner, and the out of pocket costs are frankly ridiculous. For the 30k mile service I was quoted 699.99 to get an oil change, check and flush necessary fluids, rotate the tires, and IF needed replace windshield wipers. That is really ripping your customers off. From the point of leaving the lot with my Jepp, to this point I have little to nothing nice to say about your dealership. We have bought many cars from other dealers in the past and never had a similar experience. Our sales person, Ryan told us everything we wanted to hear (their is a tint protection package included so we can replace your ILLEGAL tint if you decide you dont like it, Oh there is a crack in your windshield, we will take care of it) and when issues came to surface he turned into a ghost. Not answering calls or emails. Very poor representation of your brand and reputation. We really love this Jeep its a great car but I've never experienced such poor customer service. I need to emphasize again this is not directly related to Carl, he was very nice but the entire operation there needs a major tune up.

Jody was great!

Good work

Debbie is awesome

Pete took care of everything very well. Great experience working with him.

Andrew was great.

Very polite and willing to listen. Got job done even though the dealership had power outage in the a.m

Took care of my needs as promised.

Price of repairs was very high for two parts that should have been simple changes. This seems to be a built in cost to get more money.

Mike is the ultimate best! Made me fee comfortable and taken care of from start to finish. A+ service!

Friendly, welcoming, and funny!

The car's bell went off an we didnt know why. Reliable was able to find the cause and fixed a light outage.

Miguel was friendly, professional and kept me apprised of the details of my car. Thank you