Jorge Hernandez had given more than sufficient customer service. Given the fact that Ive had horrible experience in the past with Airpark Service center he exceeded my expectations. I am noticing how this is a priority and focus finally.
5/3/2019
Mary P. VERIFIED CUSTOMER
I had my oil change and air filter change completed around an hour. While I was waiting I was very comfortable in the cafe. No complaints!
5/3/2019
SAL D. VERIFIED CUSTOMER
Always a pleasure dealing with the service dept.
5/3/2019
Christopher R. VERIFIED CUSTOMER
Derrick para is awesome. Rest of the experience was terrible
5/3/2019
Bruce E. VERIFIED CUSTOMER
Jorge did a great job
5/3/2019
Mary M. VERIFIED CUSTOMER
Charlie was super responsive and helpful.
5/3/2019
GAIL L. VERIFIED CUSTOMER
Derrick is very customer service oriented. He listens, does what needs to be done, delivers on time. He is in asset to your service department. I’ve had some that we’re not to my liking, but he works for the company & the customer!
5/3/2019
Dirk S. VERIFIED CUSTOMER
My service advisor Mike was fantastic as always. :-)
5/3/2019
Richard H. VERIFIED CUSTOMER
This is my first time at Cerritos Nissan and was very happy with the Service.
5/3/2019
Austin R. VERIFIED CUSTOMER
Jorge Hernandez specifically tried to deceive and cheat me out of money. I had a 90 point inspection where the rear diff. was checked last week. Today, Jorge called me and told me it failed. He screwed up his little scam and accidentally sent me the paper says the diff was inspected and that it passed. This service department has tried to cheat me and I won’t stand for it. I would love to speak to his superior or a supervisor. I have a multitude of proof of this fraudulent activity. It’s abhorrent that you call yourselves a dealership when you’re just in the business to rip off customers. I would never recommend this “dealer” and I think you guys should be shut down.
5/3/2019
Diego D. VERIFIED CUSTOMER
Jaime is always extremely detailed and ensures all areas of my car are taken care of.
5/3/2019
Ozzie H. VERIFIED CUSTOMER
Thanks to Jon Kennedy for his outstanding service. He went out of his way to make the service experience special and was focused on my satisfaction with the entire service process.
Thank you Jon!
5/3/2019
Luisito P. VERIFIED CUSTOMER
Excellent
5/3/2019
Juan K. VERIFIED CUSTOMER
Thanks all good
5/3/2019
Jennifer F. VERIFIED CUSTOMER
Love the express lane for oil changes. Sheila’s was great. She told me how many more oil changes were left on my account. This was great to know
5/3/2019
Sterling L. VERIFIED CUSTOMER
George was very professional. The service service visit went well.