Sean was awesome. Helped deal ne with my extended warranty company and fixed my car with up most ease
6/28/2019
Cornelius H. VERIFIED CUSTOMER
This is my first service and probably the worst. Vehicle was poorly washed and by poorly washed I mean there was 1 foot or larger patches of dirt. In addition I have grease on my door pilar, assuming this was from mechanic. Pathetic!
6/28/2019
LARRY S. VERIFIED CUSTOMER
Great service Pete always keeps you informed.
6/28/2019
Gustav S. VERIFIED CUSTOMER
Jason was exceptional!!! Very professional and helpful. Top notch individual
6/28/2019
Trey K. VERIFIED CUSTOMER
He did a good job. The repair was going to be expensive, but that wasn't his fault. He handled the situation well.
6/28/2019
Sandra M. VERIFIED CUSTOMER
Jody took good care of us. Thanks!
Sandra
6/28/2019
VIRGINIA S. VERIFIED CUSTOMER
They were very friendly took care of my car in a timely matter....Jose is so nice he makes you want to keep coming back again
6/28/2019
Kathleen K. VERIFIED CUSTOMER
Took over a week to look at my car, impossible to get ahold of a single person to get any type of update. No service was done because i took my car to another Ford dealer. Second time ive had a bad experience with Grapevine ford. Will not be coming back
6/28/2019
Tara S. VERIFIED CUSTOMER
Chance was friendly and listened to me vent. He was also very patient while I packed up my mobile office
6/28/2019
Jimmy M. VERIFIED CUSTOMER
Excellent service as always ????
6/28/2019
DANIEL S. VERIFIED CUSTOMER
It took getting Ford Customer Relations to get help with our service. Once this happened Bob was great and very helpful. However, since the vehicle was picked up - today - it isn’t passing inspection and had a check engine light on for a small time period which wasn’t an issue when we dropped it off.
6/28/2019
Michael W. VERIFIED CUSTOMER
Chad was great. Service was great. I can’t leave feedback on the sites provided because you need to sign up for them. Facebook is a horrible creation I refuse to use it.
6/27/2019
David O. VERIFIED CUSTOMER
Excellent service. I was so thrilled to get my Navigator back earlier than originally anticipated. Thank you so much!
6/27/2019
Lisa O. VERIFIED CUSTOMER
Nick went above and beyond to help us! So appreciate you Nick !
Thank you!!!
6/27/2019
John C. VERIFIED CUSTOMER
Thumbs up
6/27/2019
Oscar M. VERIFIED CUSTOMER
Again despite my frustration with my car situation, Mia and Chris are very professional