Derrick Parra took care of my car with excellent service! I appreciated his kindness and professionalism!
6/27/2019
JONATHAN K. VERIFIED CUSTOMER
Great job
6/27/2019
Allan S. VERIFIED CUSTOMER
Satisfy
6/27/2019
Scott W. VERIFIED CUSTOMER
Friendly guy..did what he could to get my car done. I thought 3 days was too long but that's not Jorges fault
6/27/2019
Kim C. VERIFIED CUSTOMER
Na
6/27/2019
Kenneth K. VERIFIED CUSTOMER
Very responsive and knowledgeable
6/27/2019
JENNIFER W. VERIFIED CUSTOMER
Josh was amazing! But the test of the experience was not.
6/27/2019
MICHAEL G. VERIFIED CUSTOMER
Thank you again Pete for stepping up and getting my vehicle back on the road so quickly. Your professionalism is truly appreciated. A+ brother
6/27/2019
Michael L. VERIFIED CUSTOMER
Austin was excellent and amazing in his service. He went above and beyond to make sure I was happy.
I had purchase a 2016 Malibu. The sales rep gave me one key. I did not plan on keeping the car that long so it was not a big deal at that time. But recently my one key got damaged. I had call Chevrolet warranty they refered me to your service center. I talk to Austin. He was able to help me.
6/27/2019
Christine M. VERIFIED CUSTOMER
Fabulous- as always. So happy to be working with Bob for many years!!!!
6/27/2019
Geoffrey M. VERIFIED CUSTOMER
Took care of customers vehicle and kept customer up to date with status
6/27/2019
Howard J. VERIFIED CUSTOMER
Very good service
6/27/2019
Matt B. VERIFIED CUSTOMER
Very good and fast service.
6/27/2019
Michael M. VERIFIED CUSTOMER
Very helpful and great to work with.
6/27/2019
John H. VERIFIED CUSTOMER
I came in today to have an oil change and tire rotation. I did not receive the tire rotation because on my receipt it said “couldn’t rotate tires due to no wheel lock key found.” I told Pete Roshell where it was located. If they could not find it, why didn’t they come and ask me where it was. After returning home, I found the key exactly where I told Pete it was located. The tire rotation was NOT done and was I charged for it. What is your explanation for not completing what I had an appointment to have done? John H
6/27/2019
MERRICK W. VERIFIED CUSTOMER
Great experience. Miguel was prompt, friendly, and informative. No complaints.
6/27/2019
STEVE T. VERIFIED CUSTOMER
Jason was very personable and helpful. Oil change was done in a timely manner. Everything was great except it was obvious no one used paper floor mats while driving the car and my driver’s side floor mat was filthy! So dirty, I took a picture of it! Went home and cleaned all the mats! Hopefully next time the shop will use a paper floor mat!!
6/27/2019
Lisa M. VERIFIED CUSTOMER
I appreciate Brenton I’m helping me with my vehicle two days in a row. Super nice guy
6/27/2019
John M. VERIFIED CUSTOMER
My service rep disappeared shortly after I dropped off my vehicle, and apparently didn’t notify anyone to handle her cars/customers while she was gone? I was getting an oil change and inspection, and I was there two and a half hours. After two hours I started looking for her to inquire eta, couldn’t find her, and grabbed another person to assist. Found out she’d left, and my car had been done and waiting for me for about an hour, but no one came to tell me.
The time stamps on the paperwork showed that the work itself was done in a totally reasonable time, but the lack of attention from the service advisor made it an irritating experience.