I went in for 3 reasons a oil change, break squealing, and a trembling noise my car does only in a cold start up.
When I got my car back I got a oil change, I was told that that the break pads I had on my front and back wheels were bad quality but they only changed the rear one . And told me if my breaks squeal again then I have to bring the car again to repeat the process of making my rotors smooth again changing my other break pads. They still squeal only slightly now.
Also they could not find that trembling in my car. The whole experience cost me 500+ dollars and that’s what really painful about the situation. Seems like a lot of money being used to really only take care of one problem which the oil change.
6/26/2019
SHELBY R. VERIFIED CUSTOMER
Charlie was absolutely wonderful! He kept in contact over my Jeep Patriot. He was very courteous, and professional!
6/26/2019
Jose L. VERIFIED CUSTOMER
Fast and easy process! Thanks to Rimmel! He was great very informative.
6/26/2019
Ellisa C. VERIFIED CUSTOMER
I was confident Tony would resolve my service issue in a timely manner & communicate with me as my car service progressed. I did not have to miss time from work & my car was returned to me in excellent condition. I greatly appreciate Tony's professionalism & excellent Customer service skills.
6/26/2019
Tanner P. VERIFIED CUSTOMER
Thanks for the quick turn around on my vehicle.
6/26/2019
Alex C. VERIFIED CUSTOMER
Very good service and very quick.
6/26/2019
Sherry S. VERIFIED CUSTOMER
John was very attention to my needs and seemed to expedite the services I requested
6/26/2019
DIANA P. VERIFIED CUSTOMER
His really helpful everytime we go. Great experience.
6/26/2019
Olivia S. VERIFIED CUSTOMER
Very professional. Attentive and kind. Thoroughly explained process, and taught me a great deal about my car and care/maintenance that is needed.
6/26/2019
Bruce M. VERIFIED CUSTOMER
Had to have the car towed to the facility because of the nature of the repair. Daniel had me in and out of there by 2:00pm, and he would have been faster than that, if not for haggling with my insurance!
6/26/2019
Kevin O. VERIFIED CUSTOMER
Jason was attentive and communicative. He was very informative of my cars needs and helped to get me into a rental car so I could get to work. Very grateful for his assistance.
6/26/2019
Brian C. VERIFIED CUSTOMER
Charlie is the best!!!
6/26/2019
Andre K. VERIFIED CUSTOMER
I really appreciate Rommel getting my Vehicle in and out Today. Very Professional, a Good Man.
6/26/2019
Allison A. VERIFIED CUSTOMER
Excelente service
6/26/2019
William P. VERIFIED CUSTOMER
Jorge was very accommodating to my needs when I brought my vehicle in for service.
6/26/2019
June R. VERIFIED CUSTOMER
Good job . one thing that was overpriced was tire rotation for $19.95. But otherwise great dealer service department. One of the best.
6/26/2019
Geoff B. VERIFIED CUSTOMER
Brad was amazing. The only reason I brought my truck to Midway. Now that he is no longer there I will not return.
6/26/2019
Kymberly I. VERIFIED CUSTOMER
Sheilah was amazing and meet everything that was need. I appreciated everyone from sheilah to the cashier were all amazing
6/26/2019
Adrian S. VERIFIED CUSTOMER
Sentra Still makes strut noise
6/26/2019
Carmen C. VERIFIED CUSTOMER
It was done on time that he told me very professional