Mr Kenneth Vasquez is one of a kind and a real gentleman with a real ability to make a person feel at home and comfortable. Handling customers with ease rite to the point but well mannered. A real professional. Thank you
7/19/2019
John P. VERIFIED CUSTOMER
Shielah was my service rep and she was excellent! She was very friendly and explained everything that was going to happen and during repairs she sought me out to bring me up to date on status and time frame. When repairs were completed she walked me through the payment process and took me to my car and again asked if there were any questions. I would certainly recommend her to anyone for repairs and will seek her out if any further work is needed.
7/19/2019
Judy S. VERIFIED CUSTOMER
Carl was very helpful.
7/19/2019
Donald M. VERIFIED CUSTOMER
John, my service manager is awesome.
7/19/2019
Dennis C. VERIFIED CUSTOMER
It's always a pleasure to have Jason work on my Chrysler. Trustworthy and likeable--a good combination!
7/19/2019
Jack H. VERIFIED CUSTOMER
All went well. Pete did a good job.
7/19/2019
Veronca A. VERIFIED CUSTOMER
Excelente servicio de Jonathan Ortiz Gracias Jonathan
7/19/2019
Henry D. VERIFIED CUSTOMER
I want to start by saying John J Kelly is an extremely competent employee and I had no problems with him, in fact I think he’s highly knowledgeable, helpful, and friendly. However, the service manager I spoke to, Dragan (I believe is how it’s spelt although a I could be wrong) seemed to dodge all mine and my father’s questions about the validity and accuracy of the pre-sale inspection on my Jeep. When I bought the vehicle I was told it had been inspected and all faults addressed, and the report of the inspection says the same thing. However when I came to turn my Jeep over to your service team after owning my Jeep for less then 3 months (admittedly with an additionally 5000 miles on it) I was told almost every gasket and seal needed replacing. My father had asked to speak to someone higher then the service manager but was never contacted. All I was offered were discounts, which is polite since the total was over 3000 dollars worth of parts and maintenance hours, however what I wanted was a clear conversation with someone other then John who would answer my questions. The management disappointed me, luckily your employee is a stellar worker.
Sincerely, Specialist Henry D
7/19/2019
Doug M. VERIFIED CUSTOMER
Great Service!!!!
7/19/2019
Gordie H. VERIFIED CUSTOMER
Thanks Daniel!
7/19/2019
JESUS L. VERIFIED CUSTOMER
Waiting days for an update. I had to call multiple times still haven’t heard back from our advisor.
7/19/2019
Valerie R. VERIFIED CUSTOMER
John Marino is always awesome. It was disappointing that I had to pay for a new battery when I was only 6 days out of the warranty.
7/19/2019
Jeana J. VERIFIED CUSTOMER
Excellent service and experience! Thank you
7/19/2019
Mike S. VERIFIED CUSTOMER
Jaime was courteous, took great care of me and has great customer service.
7/19/2019
Jim A. VERIFIED CUSTOMER
John Marino is an outstanding representative for Airpark. He is professional, knowledgeable, and incredibly helpful. Also, his relaxed communication style and jovial attitude makes hin a fantastic person to work with.
He is one of the best Service Advisors I've worked with in my some 50 years of buying/servicing vehicles.
Hes a credit to Airparks image and business strategt.
7/19/2019
Karen B. VERIFIED CUSTOMER
Eric was terrific! I felt my car was in good hands and I left well informed about its condition. Thank you!
7/19/2019
MICHAEL L. VERIFIED CUSTOMER
Hugh has always provided top notch service to me
7/19/2019
Daniel C. VERIFIED CUSTOMER
Eric was very helpful, professional and polite
7/19/2019
CLIFFORD R. VERIFIED CUSTOMER
Eddie did an awesome yet again!!!
7/19/2019
Michael S. VERIFIED CUSTOMER
Andrew was very professional. Next time I need Ford service I will call him direct,