Car is worse now than before I brought in. Vibrates like crap. And you put 40 fricken miles on the car. Service manager please call me tomorrow. This is BS!!!
11/6/2019
Jason H. VERIFIED CUSTOMER
Chandler did an outstanding job from start to finish.
11/6/2019
James J. VERIFIED CUSTOMER
Was told my service would take between an hour to an hour and a half, took a little over an hour. Talk about great service!
11/6/2019
Arthur M. VERIFIED CUSTOMER
No comments
11/6/2019
Jay S. VERIFIED CUSTOMER
Great service
11/6/2019
CHARLES C. VERIFIED CUSTOMER
Tyler exceeded expectations.
11/6/2019
Brenda C. VERIFIED CUSTOMER
Chance has always given very good service each time we have been there. He is certainly an asset to the company.
11/6/2019
RENAYE W. VERIFIED CUSTOMER
Andrew did a great job assisting me!
11/6/2019
Dean Y. VERIFIED CUSTOMER
It was my first time to Grapevine Ford. I was impressed with the professionalism and positive atmosphere at this dealership. I will definitely be coming back in the future.
11/6/2019
Philip S. VERIFIED CUSTOMER
Jose was great and provided wonderful customer service
11/6/2019
MARK B. VERIFIED CUSTOMER
I just had 1200 of service on truck last week. Now hearing noise around motor that was not there before services. No idea what it is. To be determined upon diagnostic. Just baffled as to why unfamiliar noise was not pre-existing to work. However, customer service of Josh is great!
11/5/2019
Di L. VERIFIED CUSTOMER
Excellent and professional service!
11/5/2019
Carla W. VERIFIED CUSTOMER
Jorge is efficient, friendly and responsive
11/5/2019
Cary M. VERIFIED CUSTOMER
Fantastic service. 5 stars for sure.
11/5/2019
STEPHEN C. VERIFIED CUSTOMER
Between me and my family this is I believe our 12th or 13th vehicle we purchased from Airpark. It is 7 in the last 4 years. Coyote and Mark Patinsky
is the big reason. Add the service and Mike Doyan and we keep coming back. My wife thought she wanted a Toyota last time 6 months ago. But we drove them picked one and hit the numbers. We went to Airpark and met with Mark and Cote. They brought up three options fir my wife to drive. Because of how she was treated by Coye in his office reviewing all options she chose the Jeep. I am thankful because I do not have to hear about Toyota anymore and she loves her Grand Cherokee. We are life long fans. Steve Crandall
11/5/2019
Susan H. VERIFIED CUSTOMER
Everyone I met was extremely helpful and accommodating, especially the service manager who took care of me.
11/5/2019
Daniel M. VERIFIED CUSTOMER
Scott was great! He taught me a few things about my car I never knew!
11/5/2019
Genesis F. VERIFIED CUSTOMER
He was helpful and informative. Friendly. Appreciated his help.
11/5/2019
Patrick T. VERIFIED CUSTOMER
Took my car in for rear turn light not working. Was electrical wire loose not light bulb. Coming back home turn light not working again. I will bring back tomorrow.
11/5/2019
Dennis P. VERIFIED CUSTOMER
I was told from the beginning there would be no charge for the 5,000 mile checkup. The service person was 9/10 great but emphasized how important it was for the life of my tires to get them rotated for $15 each. So, I did. Other than this minor detail the service was prompt and on time. Your waiting area was excellent.