Jacob is great! My vehicle was diagnosed quickly which for me is huge. I didn’t have to call to find out what was wrong. He kept me updated on my vehicles progress and what service was recommend. Another plus my vehicle was ready earlier than expected. Excellent! Both my vehicles will serviced by Cerritos Nissan going forward. Thanks to Jacob and the technician/ mechanics who performed the services. Keep up the excellent work! Roderick
11/5/2019
KATHLEEN D. VERIFIED CUSTOMER
Very best thing about South County LEXUS, aside from the wonderful cars, is the efficient and courteous Service reps and automotive techs.
11/5/2019
Brenda Q. VERIFIED CUSTOMER
Good customer service
11/5/2019
David V. VERIFIED CUSTOMER
Always prompt, courteous and get me going in a reasonable amount of time
11/5/2019
Hector A. VERIFIED CUSTOMER
Brian was great but when i first got there there is no one greeting people as ghey come in so its like no one wants to say hello we will be with you in one minute... but service it self is great ... thanks brian
11/5/2019
Nerexda S. VERIFIED CUSTOMER
Tony Fears Jr. Was really kind and professional.
11/5/2019
Pablo C. VERIFIED CUSTOMER
Carlos Medellin was very helpful to me and really knew that I was on a time strain but he made sure that the work needed for my car was done in a timely manner and he deliver way beyond that. Thank you again Carlos, great job !!
11/5/2019
Michael C. VERIFIED CUSTOMER
Good service, professionally delivered.
11/5/2019
VANESSA L. VERIFIED CUSTOMER
My vehicle was brought in for severely squeaky/grinding front brakes. Not only did they keep my vehicle overnight, was NOT offered a loaner, nor was my vehicle washed, as promised. Oh yeah, and the BRAKES STILL SQUEAK/GRIND. VERY UNSATISFIED.
11/5/2019
Stephanie R. VERIFIED CUSTOMER
Jon Kennedy is terrific. He is your gold card. He’s personable, patient thorough and provides options where possible.
11/5/2019
Scott S. VERIFIED CUSTOMER
Chad did a great job today getting me in and out in a short time frame.
11/5/2019
Phil M. VERIFIED CUSTOMER
Jon, is always great. Very friendly and always on the ball when it comes to communication which is huge when you’re without your car.
Thank you as always.
11/5/2019
Jason S. VERIFIED CUSTOMER
Sheila is always amazing.
11/5/2019
Henry T. VERIFIED CUSTOMER
Jorge was great.
11/5/2019
Paula H. VERIFIED CUSTOMER
Jorge was very helpful and professional! I would recommend your location over all the others I’ve tried!
Thank you, Jorge!
11/5/2019
Troy A. VERIFIED CUSTOMER
Everyone was very friendly and the work was completed faster than expected.
11/5/2019
MICHAEL T. VERIFIED CUSTOMER
Amazing service as always!
11/5/2019
Martha C. VERIFIED CUSTOMER
Charlie was unprofessional and borderline incompetent. How could I not have any oil in my car when you always do my oil changes