Mark was great. He was good at keeping me informed and very nice too.
We have always had good service at Grapevine Ford.
3/18/2021
Michael R. VERIFIED CUSTOMER
Thanks Chance and Debbie
3/18/2021
STEPHEN D. VERIFIED CUSTOMER
Kevin McGee always provides excellent service.
3/18/2021
KENNETH B. VERIFIED CUSTOMER
I'll tell ya . You finace guy bait and switched me so he could get his commission for selling a warranty I clearly told him that I was pre-approved with Capital One and we agreed to Capital One and he printed it out and use BBVA bank which is a higher interest rate and my dumbass wasn't paying attention and signed all that s*** but I'll never come back there again
3/18/2021
Tom L. VERIFIED CUSTOMER
There was no waiting and I got done in a very good time manner thank you
3/17/2021
Robbie F. VERIFIED CUSTOMER
Scott always does a great job. Best service advisor I’ve ever had.
3/17/2021
Latimer D. VERIFIED CUSTOMER
I love working with Debbie she is truly a precious and kind person. She truly care about the customer concerns. She seems to go out of her way to meet the needs of the ones she is serving.
I must mention Bree in the loaner office. She truly was a delight in working with! I love her spunk and her concern that I was in something comfortable. Kudos to her.
Lastly, I didn’t mention last time I worked with Jamie in the financial loan department. He is a joy and pleasure to work with. He is awesome.
I can’t explain the feeling I get when I work in your company. The staff make me feel as I am a part of the team, and a family member. Thanks!
3/17/2021
Jason L. VERIFIED CUSTOMER
Took great care of me and answered all my questions.
3/17/2021
Tina T. VERIFIED CUSTOMER
Yes I sure was thank you
3/17/2021
DANA L. VERIFIED CUSTOMER
Good service !!
3/17/2021
Brian W. VERIFIED CUSTOMER
Derrick Parra is an outstanding service writer and is always professional and attentive to my concerns.
3/17/2021
BASILIO D. VERIFIED CUSTOMER
The vehicle is still misfiring. Called and texted and haven't heard back for 2 days. Will try again today.
3/17/2021
ANDY S. VERIFIED CUSTOMER
Great job
3/17/2021
CHRISTIAN F. VERIFIED CUSTOMER
Thanks to John Ontero for good service!
3/17/2021
Mike M. VERIFIED CUSTOMER
I was a good experience in this time
3/17/2021
Arlene R. VERIFIED CUSTOMER
Got in and out on a timely manner. Eric explained the services I needed in full detail and helped me look at my options.
3/17/2021
Diane P. VERIFIED CUSTOMER
Professional, Personable, and there to meet all my requests ????
3/17/2021
Maryam M. VERIFIED CUSTOMER
I received the best service experience
3/17/2021
Barbara A. VERIFIED CUSTOMER
Tim was great. Very through and professional
3/17/2021
Bill S. VERIFIED CUSTOMER
Hassan knew how to fix my windows within a minute after driving in for my service appointment