Jody took care of what needed to be done good service
3/19/2021
Dennis M. VERIFIED CUSTOMER
I was in and out good service
3/19/2021
SHARON M. VERIFIED CUSTOMER
Austin was very polite and helpful in answering my questions. He kept good contact with me regarding my car. I also appreciated the shuttle provided to take me home and back to get my car. Both of the drivers were very pleasant.
3/19/2021
HOMER B. VERIFIED CUSTOMER
Thank you , Mark Fuller for your professionalism.
3/19/2021
Alan P. VERIFIED CUSTOMER
Excellent service as usual. Thanks
3/19/2021
Brooks D. VERIFIED CUSTOMER
Very kind and helpful the entire way though a very stressful repair. Also maintained great communication.
3/19/2021
Jimmy H. VERIFIED CUSTOMER
Perfect communication!
3/19/2021
Jason F. VERIFIED CUSTOMER
Thank you
3/19/2021
Jacquese M. VERIFIED CUSTOMER
I lost car keys. I towed my car in so the new keys could be programmed.
I called Nissan to let them know. Eric called me right back. I told him I
needed car back same day. He made it happen. He had new keys programmed.
I got my car back same day. I appreciate his professionalism and he’s nice to work with.
3/18/2021
ABELINO B. VERIFIED CUSTOMER
Very happy
3/18/2021
ANTONE B. VERIFIED CUSTOMER
He did an awesome job!
3/18/2021
Maria Linda. VERIFIED CUSTOMER
Service rep. Is knowledgeable and helpful. The staff are friendly and always ready to help, courteous and accommodating.
3/18/2021
JOE C. VERIFIED CUSTOMER
Darren always takes good care of my truck, is friendly, and keeps me up-to-date in the service process. I’d highly recommend him and Grapevine Ford!
3/18/2021
Jeffrey C. VERIFIED CUSTOMER
Great service!
3/18/2021
ARMANDO C. VERIFIED CUSTOMER
Hugh Abbot is always on top of things- got me on and out in a couple as I had asked. Great job guys!
3/18/2021
Matthew R. VERIFIED CUSTOMER
Service is good and Pete didn’t push when I said no. But I don’t love when service advisors or managers push flushes. Ford doesn’t recommend coolant or transmission flushes before 100k or 150k miles amd I’m only at 70k... Seems not only unnecessary and expensive, but I’ve only heard horror stories of doing flushes. Have owned several vehicles that never had flushes and lasted over 200k miles. If it really needs to be done and at nearly half the recommended mileage from Ford, that should fall under warranty and be done at no cost to the customer.
3/18/2021
Ram S. VERIFIED CUSTOMER
10!
3/18/2021
Steve B. VERIFIED CUSTOMER
Brian is the best! Always takes care of our service needs with a smile and done right the first time! An A plus team member.