Shawn did his very best to diagnose and correct the problem without the proper tool being available. He will call if I need to return for additional work.
7/2/2021
William And. VERIFIED CUSTOMER
After replacing the tire, it went flat going to Branson. Took it back to chevy & had to tell them to replace the stem (they were just going to order another new tire). Had to bring it back again because they did not put a stem cap on.
7/2/2021
Patrick R. VERIFIED CUSTOMER
Tyler is a great service advisor. I know he’s going to take care of my vehicle. And I appreciate all he’s done.
7/2/2021
Alice T. VERIFIED CUSTOMER
Fast and efficient!
7/1/2021
ANNA W. VERIFIED CUSTOMER
Miguel Luna was very helpful. I don’t remember getting a survey from the manufacturer, but maybe I just forgot? I would like one of those, I think my car is a bit of a lemon.
7/1/2021
YOVANY G. VERIFIED CUSTOMER
Iván was great from the moment he introduced himself, I am extremely grateful, although I had my appointment with a different advisor he took me on and helped me out with what I needed. He also made me feel peace of mind knowing if I were to return I would be taken care of once again. Thank you for your sincerity and dedication to the work you do.
7/1/2021
Dennis U. VERIFIED CUSTOMER
Great service from Hassan.
7/1/2021
WILLIAM R. VERIFIED CUSTOMER
Ronnie Crowe is the best
7/1/2021
James R. VERIFIED CUSTOMER
Bob was awesome!
7/1/2021
SWIFT T. VERIFIED CUSTOMER
Tim Rau was very helpful.
7/1/2021
Jason S. VERIFIED CUSTOMER
Excellent customer service!
7/1/2021
JEFF NALL. VERIFIED CUSTOMER
Got the truck back for significant AC work and it’s still not cold. Gonna have to bring it back
7/1/2021
LATANYA S. VERIFIED CUSTOMER
I left my daughtwrs black coffee cup at the desk of Mr. Nava.
7/1/2021
DIANE S. VERIFIED CUSTOMER
I transferred my job to Phoenix from Atlanta,GA. I purchased my Equinox from Rick Hendricks Chevrolet in Duluth, GA back in 2014 and I always had a great relationship with them and their service with my vehicle, so I was concerned about finding another reputable dealership. I believe that I did with Midway Chevrolet. Cesar Valenzuela was absolutely great and personable. He made me feel welcomed. He's a great asset to the Midway family.
7/1/2021
Christopher F. VERIFIED CUSTOMER
Jion Kenney is the very best service provider we have ever had!! And we have spent our lives in the auto industry. Prob over 50+ Vehicles in our life. He has been the best ever. Personal attention. Knows us. Takes care of everything. And always such a professional who knows the business.
7/1/2021
Rachel R. VERIFIED CUSTOMER
Thank you, Cesar!!!
7/1/2021
Cibella B. VERIFIED CUSTOMER
Jon Kenney was very helpful and went above and beyond to keep me updated on my car's progress
7/1/2021
Iraq W. VERIFIED CUSTOMER
I love how caring and devoted that Eric is about his job and his customers he makes you feel so important and special and I was exceptionally happy with my rental car to experience driving a Nissan rogue 2021 Was an amazing experience and I love how understandings, helpful and patient Eric is
7/1/2021
Doreen W. VERIFIED CUSTOMER
Great
7/1/2021
GARRY D. VERIFIED CUSTOMER
I have been unable to open the survey but I would give Pete nothing but the highest grades. He was very professional, kept me informed, and made sure the work was done in a timely manner. He is the reason I keep returning to Grapevine Ford!