Sean was very knowledgable and answered every question with respect and kindness. Thank you for having such amazing team members. Much prosperity to your company. Sincerely Alice
7/1/2021
Frank M. VERIFIED CUSTOMER
Always outstanding service… fast and reliable!
Thanks Grapevine Ford!
7/1/2021
Marian E. VERIFIED CUSTOMER
Aaron is always excellent. Just spectacular in taking care of my precious van. Thanks Mbe
7/1/2021
Theresa C. VERIFIED CUSTOMER
I am very pleased with the service I received. Ivann was very polite and helpful. I am also pleased with the work done on my car, so far so good. Thanks Nissan for always doing a great job
6/30/2021
Adrian C. VERIFIED CUSTOMER
The vehicle was fixed 100% under the warranty for the 3rd brakelight the headliner is to be cleaned or replaced due to water damage. An it was not.
6/30/2021
Roxann B. VERIFIED CUSTOMER
Hugh Abbott is the best device person you have. Keep him happy and healthy! ????
6/30/2021
DANIEL M. VERIFIED CUSTOMER
As always I am looking forward to have my truck service by Cerritos Nissan especially if Eric will be my service man.
Excellent service.
6/30/2021
KAREN P. VERIFIED CUSTOMER
Evan was professional, kind and prompt. We came in for Zaktek and my car looks amazing. Thanks!
6/30/2021
Richard F. VERIFIED CUSTOMER
If you don’t leave a manual in the loaner it needs a simple operating synopsis or label on the car
6/30/2021
Stephen R. VERIFIED CUSTOMER
Evan has gone above and beyond expected service again always having my best interest in mind and has given me the best experience in service at Lexus
6/30/2021
Yesenia L. VERIFIED CUSTOMER
Great customer service
6/30/2021
George L. VERIFIED CUSTOMER
Eric A. is a credit to your organization, very professional and friendly, great to work with. G. Leal
6/30/2021
Quinn W. VERIFIED CUSTOMER
Hugo was very helpful
6/30/2021
Fermin D. VERIFIED CUSTOMER
Very good
6/30/2021
Patricia J. VERIFIED CUSTOMER
He was great,explained everything. Very polite.
6/30/2021
Haideh G. VERIFIED CUSTOMER
Ronnie’s service was # 1. I appreciate his help and service. Lexus shaould be proud of somebody like Ronnie. Thanks to him ,
6/30/2021
Brandon O. VERIFIED CUSTOMER
Great communication and follow-up as always! Great service, great overall experience! Hugos the man!
6/30/2021
ANGELINA S. VERIFIED CUSTOMER
Brian was amazing. I have taken my car a few times for the same issue regarding the locks on the drivers side and everytime I have gone they seem to rush my car and say is fixed. My last visit I was there was due to the battery having issues and Carlos helped me and he was horrible he seem to not want to deal with my lock issues and just whatever about my concerns he didn’t even call me to give me an update on my car so when I went this time I was ready to take further actions and call corporate if these locks will not get fix or I got whatever treatment, but a Brian made me so happy he called me and kept me updated and he even had me email him my videos I took showing what the locks were doing. His attitude was great and he even walked me to my car when I went back to pick it up. If the locks go out again I think I wouldn’t be so mad because Brian was so sweet. I will be requesting him if I need any services done. Thanks Brian!!!
6/30/2021
Jon R. VERIFIED CUSTOMER
They always do a great job!
6/30/2021
Lorre N. VERIFIED CUSTOMER
When you call to make a service appointment and get somebody God knows where in another country it stinks please get the service department appointment desk on site as soon as possible.