The workers went above and beyond on our Chevrolet Traverse. It literally looks brand new. You guys hit it out of the ballpark. Amazing! We are extremely satisfied and happy. You know how when you’re gone for a while and your pup excitedly greets you at the door? That’s how we feel.
7/22/2021
Mark G. VERIFIED CUSTOMER
Always a great experience
7/22/2021
Ben S. VERIFIED CUSTOMER
Great service! Will definitely be back to see Miguel for my next service.
7/22/2021
Rowland W. VERIFIED CUSTOMER
Great coordination concerning my vehicle by Christopher Walker. Super job. Thank you!
7/22/2021
LAURIE M. VERIFIED CUSTOMER
What a positive experience. He handled everything. Dealt with the warranty company. Answered all my questions. Didn’t try to upsell me. He gave me a heads up on routine maintenance I will need to have done sooner then later. Just a first class experience- he will be sorry I have a number for him in my contacts. I’m kidding, won’t publish your number but I will tell them to ask for you for sure. I will tell everyone I know about the great service and communications that I have ever received from a dealership. Outstanding. Thank you!!!
7/22/2021
Victor A. VERIFIED CUSTOMER
I’ve always received great service there but not this time. I made an appt for an oil change and tire rotation and got there at 8:30 AM. They told me my truck would be ready in about two hours but it took them until past 4:00 PM, also, they told me they would send a lift driver to pick me up at my place but they forgot to do it, I had to call customer service and that’s when they finally scheduled the lift driver. One I got to the dealership service area, there was no one there to assist me with paying for the service and give me my truck keys, I had to go to the other area to look for someone to help me.
7/22/2021
Sheri B. VERIFIED CUSTOMER
Chris was there the minute i walked in the door, Made sure I was comfortable. Answered all my questions, made sure i had all my needs were met. Ensured I had a ride to the mall and one to pick me up. Made sure everything was to my liking. Told me goodbye as i left and nice to meet me. He was very kind, polite and ensured I had a giod experience. Thank you to Chris!
7/22/2021
Matt K. VERIFIED CUSTOMER
Chris was great, I suggest you pay him more keep him around good customer service
7/22/2021
Bruce M. VERIFIED CUSTOMER
I appreciate the service . Thank you
7/22/2021
Tim P. VERIFIED CUSTOMER
Miguel was extremely professional and followed up exactly when he said he would.
7/22/2021
Colleen F. VERIFIED CUSTOMER
Excellent. Y’all are thee best!
7/21/2021
Leann R. VERIFIED CUSTOMER
I have always been happy with the service I have received from your company. Mike and Kyle are great. I think your team is honest and efficient.
Thanks for the good service.
7/21/2021
William C. VERIFIED CUSTOMER
Excellent service
7/21/2021
ELIZABETH S. VERIFIED CUSTOMER
Brian was great! I went in a little stressed out and he was able to get me answers right away. Really appreciated his time.
7/21/2021
Melody C. VERIFIED CUSTOMER
Very helpful
7/21/2021
Raymond F. VERIFIED CUSTOMER
Always satisfied with the service and competence of all the staff at Grapevine Ford.