Randy provided the highest quality service throughout the entire process.
8/13/2025
Ana S. VERIFIED CUSTOMER
My car mileage for the service was recorded incorrectly. It is off by 4000 miles. The mileage needs to be corrected in the records. It seems like my car was given the correct service that I requested though, which was 140k-mile service.
8/13/2025
Nancy L. VERIFIED CUSTOMER
My years of experience with Putnam Lexus and Randy as your rep has made coming back time after time, because of the attention to detail.
Another great experience!
Thank you,
Nancy
8/13/2025
Sing F. VERIFIED CUSTOMER
Well done. We appreciate
8/12/2025
Nanette D. VERIFIED CUSTOMER
Alma has great energy. Eager to help and answer questions. Give her a raise.
8/12/2025
Evan C. VERIFIED CUSTOMER
Alma is a pleasure to work with.
8/11/2025
Melchor B. VERIFIED CUSTOMER
Professional, friendly
8/11/2025
Hui P. VERIFIED CUSTOMER
Excellent customer service with expertise and transparent assistance. In particularly I appreciate Randy, my service advisor, for his friendly and timely assistance.
8/11/2025
Amy H. VERIFIED CUSTOMER
Michael was timely, courteously helpful, knowledgeable and gracious -a real credit to Putnam and to the Lexus brand.
8/11/2025
Linda S. VERIFIED CUSTOMER
Alma provides excellent “care” to both me and my car!
8/10/2025
Nancy J. VERIFIED CUSTOMER
Michael was very personable. Very pleasant experience
8/10/2025
Michelle R. VERIFIED CUSTOMER
He is always great! very knowledgable, patient and kind. Answers all questions without me feeling as if I am annoying or time consuming. he is great. I have called him with questions about my car and he has alwayss been helpful and aupportive. He is a 10 star employee
8/10/2025
Gautam B. VERIFIED CUSTOMER
RANDY WAS AWESOME!
8/10/2025
Elizabeth P. VERIFIED CUSTOMER
Thanks David!
8/10/2025
Sara M. VERIFIED CUSTOMER
Alma is my favorite advisor!
8/10/2025
Taian S. VERIFIED CUSTOMER
Michael is the best, I’m totally satisfied with his excellent service.
8/9/2025
Margaret K. VERIFIED CUSTOMER
Ben has been my service advisor several times lately and he has been great every time.
8/9/2025
Anna M. VERIFIED CUSTOMER
Randy always provide excellent service and is fun to be around
8/9/2025
Linda C. VERIFIED CUSTOMER
He is so caring and polite. What a lovely gentleman
Excellent
8/9/2025
Jennifer H. VERIFIED CUSTOMER
Service was a positive experience. Randy is great!