My service person Kent was excellent. Loaner car was nice. Repairs seem good so far. Everyone was very polite and professional.
Thank You.
12/6/2019
Yuet F. VERIFIED CUSTOMER
Love the services , the advisor Fadi alway help me whatever problem I had of me vehicle, I had had my third Lexus, wouldn’t change because I love the services.
12/6/2019
Daniel M. VERIFIED CUSTOMER
Service specialist did a great job and liked the loaner car ES300H.
12/5/2019
Leslie Q. VERIFIED CUSTOMER
Always good and attentive service at Putnam.
12/5/2019
Nahla S. VERIFIED CUSTOMER
Thank you so much for fixing the recall ,
12/5/2019
Guillermo G. VERIFIED CUSTOMER
Great customer service
12/5/2019
Ihab A. VERIFIED CUSTOMER
Appreciated Kent’s service and a 10% discount.’
Thank you.
12/5/2019
Raymond S. VERIFIED CUSTOMER
Fred is very helpful and professional on his job duties..
12/4/2019
Karen B. VERIFIED CUSTOMER
I received great service as usual. Thank you !
12/4/2019
Ed B. VERIFIED CUSTOMER
The cost for this service was way over priced!
12/4/2019
Stephen A. VERIFIED CUSTOMER
Well, I was told a report on the vehicle was in my email before I picked it up. It came the next day. All I received was the report without any commentary on severity and what should be done immediately. So I took the car. Driving to SoCal on I5 the car broke down. Had to tow it 200 miles and $1000 to Lexus Valencia. Turns out one of the items (power steering leak) was spewing onto the alternator and shorted it out. If the service tech was a top service person they would have called me to tell me what the severe items were and I would have had them fixed while it was in the shop. I will NEVER return to Putnam Lexus again after being a loyal customer for almost 18 years.
12/4/2019
William P. VERIFIED CUSTOMER
Very polite. Easy to work with.
12/3/2019
Junecorazon B. VERIFIED CUSTOMER
Keep up your excellent service.
12/2/2019
Howard R. VERIFIED CUSTOMER
I prefer to pay $6.00 bridge toll and have Putman Lexus service my car. There’s 2 other Lexus dealers closer to my house. Was not satisfied with one at our 25k service. Tried to sell me 4 new tires that still have about 15k miles life left.
12/2/2019
Anne S. VERIFIED CUSTOMER
Bill. No comments on car. I asked for November discount. Winston awful... your car is ready for pick-up?
12/1/2019
Christina B. VERIFIED CUSTOMER
Benjamin was incredibly helpful in answering all my questions about my car, my warranty, and my service plan. Thank you, Benjamin!
12/1/2019
Jacqueline N. VERIFIED CUSTOMER
Why did i even chose another place to handle my vehicle?! Lesson learned! Thank you, Ben! I felt that my anxiety completely diminished after our appointment— you guys are the best! All of you! :)))
12/1/2019
Vinubhai S. VERIFIED CUSTOMER
I am very satisficed with the service performed by **** Lan and staff. It was done in time and my car is running smooth.
Thanks
12/1/2019
Scott B. VERIFIED CUSTOMER
My vehicle was taken in earlier than scheduled since I had other vehicles down there being service. Extremely helpful in coordinating picking up a serviced car and leaving the IS there. Fadi is always so accommodating.
12/1/2019
June M. VERIFIED CUSTOMER
Having Richard as my service person gives me confidence that my car will be taken care of.