Randy has been very responsive and helpful for each aspect of this repair. Excellent service.
11/30/2019
Shengli L. VERIFIED CUSTOMER
I started my relationship with Lexus by purchasing this certified used car. But I started losing confidence of this car after issues found after purchase. Randy in service department totally saved me from my concern by working on it solely from customer's perspective. He also saved this brand to my view. I'll prefer Lexus to family's next car simply because of your excellent service. Thank you.
11/30/2019
Avik M. VERIFIED CUSTOMER
Kent is a rock-star. This is the second time I have had him as an 'advisor', and I am much more likely to purchase my next lexus from Putnam lexus because of him.
He provides first rate service, communicates and sets expectations appropriately, and consistently follows up.
11/29/2019
Mark S. VERIFIED CUSTOMER
Fadi was fantastic. He was able to accommodate my schedule and insured my car was well cared for.
11/29/2019
William K. VERIFIED CUSTOMER
Courteous. prompt
11/29/2019
Janet R. VERIFIED CUSTOMER
Fadi is great. Thank you
11/29/2019
David F. VERIFIED CUSTOMER
Great service - I was having an issue with receding phone calls through the console and a tech specialist fixed it in a few minutes
11/29/2019
Guy H. VERIFIED CUSTOMER
I appreciated Fred’s help with getting me in on such short notice.
11/28/2019
Barbara E. VERIFIED CUSTOMER
My car was supposed to be cleaned on the inside, since it was raining and a car wash made no sense. My car wasn't cleaned on the inside at all. Kent is a super nice, attentive employee, though.
11/28/2019
Charlie L. VERIFIED CUSTOMER
Tire inflation light was on right when I drove it home. This was right after we paid for the 95k service, a close to $400 service, Are you joking?!
11/28/2019
Yu W. VERIFIED CUSTOMER
Thank you! Excellent!
11/28/2019
Frank T. VERIFIED CUSTOMER
Excellent service
11/28/2019
Levon S. VERIFIED CUSTOMER
Professional, polite and efficient
11/28/2019
John N. VERIFIED CUSTOMER
Very high level of service Very efficient and greatly appreciated
John
11/28/2019
Noemi S. VERIFIED CUSTOMER
Very satisfied with the service, thank you.
11/27/2019
Nona N. VERIFIED CUSTOMER
Since we began bringing our Lexus for service at your place in RC we have Always been given the very best attention a Nd help from everyone working there . Everyone!!! And today was no different,
My 2013 Lexus has been such a pleasure to drive and I love knowing that I can trust for the years to come continued wonderful service . So thank you .
11/27/2019
Michel S. VERIFIED CUSTOMER
Benjamin did an excellent job !
11/27/2019
Rocio B. VERIFIED CUSTOMER
**** LAN is a very nice person ..very good customer service
11/27/2019
Erwin T. VERIFIED CUSTOMER
My experience was excellent once again!
11/27/2019
Virginia L. VERIFIED CUSTOMER
Fadi is not only knowledgeable; but also patient and thorough. He always greats me with a friendly, reassuring smile as he goes above and beyond to solve any concerns I might have regarding my Lexus NX 2018.Your service department is very fortunate to have Fadi working in your department. He represents you very well.