My only suggestion is to check the car wash before returning it to the owner. My windshield on the right side and front right door window were splashed and spotted. All else was good!
10/27/2019
Michael W. VERIFIED CUSTOMER
Very courteous and efficient.
10/27/2019
K C. VERIFIED CUSTOMER
A supposedly free recall job on the airbag costs me $220 for the checking of the non-fun finial horn. False signal of low tire pressure warning got tuned on after the recall service job. There has not been explained to me by Benjamin.
10/27/2019
Michael C. VERIFIED CUSTOMER
He's the best.
10/27/2019
Jana A. VERIFIED CUSTOMER
Great
10/26/2019
Eloise H. VERIFIED CUSTOMER
No comments everything was explained to me very well.
10/26/2019
Justin C. VERIFIED CUSTOMER
He was great
10/26/2019
Sharon M. VERIFIED CUSTOMER
Greg Dong is the best! Thankyou for your excellent customer service.
10/26/2019
Herman C. VERIFIED CUSTOMER
Fadi is the reason I am a long time customer!
10/26/2019
David C. VERIFIED CUSTOMER
Good service
10/26/2019
Gerald W. VERIFIED CUSTOMER
I would give Winston Lam the highest score a 10 he is a true asset to your company he is the only reason I come back
10/26/2019
Linda M. VERIFIED CUSTOMER
I’ll be coming back for all of my service needs, even though I live 80 miles away. Val LAN is an amazing asset to Putnam Lexus. I felt like I was his most important customer. He’s awesome.
10/26/2019
Andres G. VERIFIED CUSTOMER
Responsive, knowledgeable, helpful, and courteous. Absolutely what you would expect from a luxury service advisor.
10/26/2019
Stan G. VERIFIED CUSTOMER
Well takencarrof of
10/26/2019
Richard W. VERIFIED CUSTOMER
Everyone is great at Putnam.
10/25/2019
Terry B. VERIFIED CUSTOMER
The service/recall was flawless and completed quickly. Joe was efficient and friendly. I had inadvertently left a $100 bill folded up in my cup holder as my sister had repaid a loan the night before I brought my car in for service. The $100 was still in the cup holder when I picked up my car and I can not “thank you” enough for your honesty and integrity! Your service department gets an A+!
10/25/2019
Soudabeh A. VERIFIED CUSTOMER
Thank you Greg.
Soudi
10/25/2019
Edward C. VERIFIED CUSTOMER
Good communication and smooth service experience
10/25/2019
Karen K. VERIFIED CUSTOMER
Wonderful!
10/25/2019
Jeanne K. VERIFIED CUSTOMER
Richard is very accommodating. He understands my needs and always fulfills them. I live in San Jose but will drive to Redwood City just because Richard Nguyen and Putnam Lexus has a more personable staff that make me feel welcomed.