Once the service rep. was handed off to someone else, I never heard from anyone. I had to approach the receptionists repeatedly to find out the status of my car. I checked in at 11am and left at 2:30pm. The receptionist gave me my paperwork and did not know how to interpret what was done to my car.
10/17/2019
Catherine B. VERIFIED CUSTOMER
I liked how happy and friendly everyone was. Also great communication
10/17/2019
David R. VERIFIED CUSTOMER
Joe provided the perfect service experience - he was attentive, reassurance and positive.
10/17/2019
Johnathan C. VERIFIED CUSTOMER
Ben was great! I really appreciated how quick the turnaround was. Ben was professional and answered all my questions. I will only be servicing my vehicle with Lexus Putnam.
10/17/2019
Gregory W. VERIFIED CUSTOMER
Joe was very professional, prompt and kept me up to date on what was happening with my car.
10/16/2019
Sunil A. VERIFIED CUSTOMER
Excellent service.
Thank you, Fred!
10/16/2019
Kory B. VERIFIED CUSTOMER
Car was serviced in time stated by Benjamin, and he kept me well informed of the status &progress of the servicing.
10/16/2019
Kristen B. VERIFIED CUSTOMER
Fred was extremely efficient and timely. I appreciate that. He was in contact with me immediately when my car was ready. Five stars for Fred
10/15/2019
Lucilma R. VERIFIED CUSTOMER
Thank you so much....
10/15/2019
Pierre L. VERIFIED CUSTOMER
He was very helpful and great customer service
10/14/2019
Miguela M. VERIFIED CUSTOMER
Fadii , always explain and give me the highest customer service . Well Satisfied with
10/14/2019
Laura L. VERIFIED CUSTOMER
Thank you for the great service. Best, Laura
10/14/2019
Susan S. VERIFIED CUSTOMER
Wonderful service as usual. Val was a real pleasure to have managing my service visit. Thanks!
10/14/2019
Karen A. VERIFIED CUSTOMER
Wonderful customer service!! Thank you
10/14/2019
Hooman P. VERIFIED CUSTOMER
My service advisor was very professional.
10/14/2019
Gary M. VERIFIED CUSTOMER
Great service as always! Thanks, Fadi
10/13/2019
Sue M. VERIFIED CUSTOMER
Winston is great
10/13/2019
Allison B. VERIFIED CUSTOMER
I thought Greg was great. He called promptly and clearly explained what needed to be done and costs. Very helpful.
10/13/2019
Nadine W. VERIFIED CUSTOMER
Joe was great! He answered any questions I had and informed me of work that needed to be done/considered in the future. He understood how important it is for me that my car be safe and in good running condition. Thank you Joe! Also my car looked awesome after its wash...so much appreciated!